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Info
For more information on downloading the latest software from the Ribbon Support Portal, refer to Downloading Software from the Ribbon Support Portal.

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You must run initial setup on a new

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directly out of the box, and install the latest software/security patches. If you are unsure of Consult the product code sticker on the bottom of the unit to confirm the ASM type included in your system , is Survivable Branch Appliance (SBA) or Cloud Connector Edition (CCE), consult the product code sticker on the bottom of the unit.

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See below for an SBA example:

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1. Follow the installation and setup instructions in the Quick Start card (SBC 1000 Quick Start or  SBC 2000 Quick Start ) included with the device.
2. Run initial setup. Refer to Running Initial Setup.
3. Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
4. If required, download the latest software from the Ribbon Support Portal.
   
   1. SBC Comms – UXCOMMSVC-releaseX.X.X.buildxxx.zip
   2. SBC Software – 

      Spacevars
      0 series

      (sbc1000-release-X.X.X.buildXXX.img), 

      Spacevars
      0 series2

      (sbc2000-release-X.X.X.buildXXX.img).

   3. ASM Roll-up – ASM-ROLLUP-UPDATESXXX-XX.zip

   4. ASM Cumulative Updates – ASM-UPDATES-XXX_YYY-ZZZ_UX1k2k-release3.0.x-and-later.zip  

      
      

5. Upgrade the SBC Comms. Refer to Upgrading the SBC Communication Service Version.
6. Upgrade the SBC software. Refer to Upgrading or Downgrading the SBC 1000/2000.

7. Upload and apply the ASM Roll-up. Refer to ASM Roll-up Update.

   Info
   To apply the ASM Roll-up, internet access is required. An alternative approach is to apply the ASM updates using a WSUS server deployed by your Enterprise. Refer to Installing a WSUS.

   
   

8. For the Skype/Lync SBA, download and apply the latest Cumulative Updates. Refer to Installing Cumulative Updates for Skype/Lync SBA.
9. Apply the Ribbon-approved Bitdefender Endpoint Security Tools (BEST) software (if desired). Refer to Installing Bitdefender Endpoint Security Tools on the ASM.

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Running initial setup and installing software apply to a new SBC that contains a Cloud Connector Edition (CCE).

Start

1. Follow the installation and setup instructions in the Quick Start card ( SBC 1000 Quick Start or  SBC 2000 Quick Start) included with the device.
2. Run initial setup. Refer to Running Initial Setup.
3. Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
4. If required, download the latest software from the Ribbon Support Portal. 
   
   1. SBC Software –

      Spacevars
      0 series

      (sbc1000-release-x.x.x.buildxxx.img), 

      Spacevars
      0 series2

      (sbc2000-release-x.x.x.buildxxx.img)
5. Upgrade the SBC software. Refer to Upgrading or Downgrading the SBC 1000/2000.
6. Configure the SBC for CCE-related data. Refer to Integrating With Office 365.
7. Apply the Ribbon-approved Bitdefender Endpoint Security Tools (BEST) software (if desired). Refer to Installing Bitdefender Endpoint Security Tools on the ASM.

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NewASM NewASM

For Systems without SBA

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Running initial setup and installing software apply to a new SBC that contains an SBA (Survivable Branch Appliance).

Start

1. Follow the installation and setup instructions in the Quick Start card (SBC 1000 Quick Start or SBC 2000 Quick Start) included with the device.
2. Run initial setup. Refer to Running Initial Setup.
3. Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
4. If required, download the latest software from the Ribbon Support Portal. 
   

   1. SBC Software – 

      Spacevars
      0 series

      (sbc1000-release-X.X.X.buildXXX.img), 

      Spacevars
      0 series2

      (sbc2000-release-X.X.X.buildXXX.img)
      
      

5. Upgrade the SBC software. Refer to Upgrading or Downgrading the SBC 1000/2000.
   
   

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The 

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provides software updates and firmware to protect your network, equipment, data and information. An integral aspect of SBC security is ensuring that the latest security patches and software updates are installed on the SBC. ASM Roll-ups and Cumulative Updates protect your system from vulnerability to malicious viruses and other system security threats.

Info
To identify the the ASM type included in the system , is SBA (Survivable Branch Appliance) or Cloud Connector Edition (CCE): In the WebUI, go to Tasks > Operational Status. The ASM image type is listed under Status - Image Description. Refer to Viewing Status for the SBA and ASM.

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• SBA updates are completed through the ASM Roll-up packages and Cumulative Updates.

• These instructions assume your system is up and running.

Start

1. Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
2. For the latest software and security patches, download the necessary files from the Ribbon Support Portal. 
   1. SBC Comms – UXCOMMSVC-releaseX.X.X.buildXXX.zip
   2. SBC Software –

      Spacevars
      0 series

      (sbc1000-release-X.X.X.buildXXX.img), 

      Spacevars
      0 series2

      (sbc2000-release-X.X.X.buildXXX.img)

   3. ASM Roll-up – ASM-ROLLUP-UPDATESXXX-XX.zip

   4. ASM Cumulative Updates – ASM-UPDATES-XXX_YYY-ZZZ_UX1k2k-release3.0.x-and-later.zip
      

      
      

3. Upgrade the SBC Comms. Refer to Upgrading the SBC Communication Service Version.
4. Upgrade the SBC Software. Refer to Upgrading or Downgrading the SBC 1000/2000.

5. Upload and apply the ASM Roll-up. Refer to ASM Roll-up Update.

   Info
   To apply the ASM Roll-up, internet access is required. An alternative approach is to apply ASM updates using a WSUS server deployed by your Enterprise. Refer to Installing a WSUS.

   
   

6. For the ASM deployed as a Skype/Lync SBA, download and apply the latest Cumulative Updates. Refer to Installing Cumulative Updates for Skype/Lync SBA.
7. Apply the Ribbon-approved Bitdefender Endpoint Security Tools (BEST) software (if desired). Refer to Installing Bitdefender Endpoint Security Tools on the ASM.
   

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These instructions for installing the latest software/security patches apply to an existing SBC that contains a Cloud Connector Edition (CCE).

Info
CCE Configuration – How Updates are Installed Two updates are required: Cloud Connection Edition Update. Auto-configured when a new release of Cloud connector is available from Microsoft. Windows update for Host and VM. Covers all Windows updates released by Microsoft that apply on the Host or VM; these can be configured as automatic or manual.

Update the CCE as follows:

Start

1. Determine the software release version installed on the SBC. See Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
   
2. For the latest software, download the necessary files from the Ribbon Support Portal. 
   1. SBC Firmware – 

      Spacevars
      0 series

      (sbc1000-release-X.X.X.buildXXX.img), SBC 2000

      Spacevars
      0 series2

      (sbc2000-release-X.X.X.buildXXX.img)
3. Verify the configuration for accepting CCE automatic updates. Refer to Managing Your Office 365 Tenant.
4. Verify the configuration for accepting Windows updates automatically or manually. Refer to Managing Your Office 365 Tenant.
5. 
   

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Existing ASM Existing ASM

For Systems without SBA

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Start

1. Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
2. For the latest software and security patches, download the necessary files from the Ribbon Support Portal. 
   

   1. SBC Software –

      Spacevars
      0 series

      (sbc1000-release-X.X.X.buildXXX.img), 

      Spacevars
      0 series2

      (sbc2000-release-X.X.X.buildXXX.img)

      
      

3. Upgrade the SBC Software. Refer to Upgrading or Downgrading the SBC 1000/2000.

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