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Not_Applicable_to_CloudNativeNot_Applicable_to_CloudNative

The Restart Report feature provides troubleshooting of the SBC 1000/2000 by providing data for the following:

...

  1. In the WebUI, click the Diagnostics tab.
  2. In the left navigation pane, go to Restart Report.

  3. Click the Restart History tab.

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    1Restart History tab
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Restart History - Field Values

Reboot Reason

...

 Reason for the reboot.

Start Time

...

...

 Time when the SBC started up following the reboot.

Version

...

...

Version on which the SBC started up following the reboot.

Build

...

...

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Software build on which the SBC started up following the reboot.

Refreshing Restart History

...

  1. In the WebUI, click the Diagnostics tab.
  2. In the left navigation pane, go to Restart Report.

  3. Click the Restart History tab.

  4. Click the refresh ( ) icon located in upper right-hand corner of the Restart History table.

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H/W POST Results

The SBC maintains in text, the results of the hardware "Power On Self Test" which is executed during the node start up.

...

  1. In the WebUI, click the Diagnostics tab.
  2. In the left navigation pane, go to Restart Report.

  3. Click the H/W POST Results tab.

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Core Files

Core files are stored in the SBC. These files are generated by any of the SBC's internal applications or the DSP experiencing an abnormal termination of a process. These files also help with advanced debugging.

The following options are available:

  • Download core files
  • Delete one or multiple core files
  • Refresh display of core files
Note
titleCaution

 Core files should only be downloaded or deleted at the direction of Ribbon Global Services.


...

  1. Click the Diagnostics tab at the top of the WebUI.
  2. In the left navigation pane, click Restart Report.
  3. Click the Core Files tab.
  4. Click the Download link next to the core file you wish to download.

  5. Save the core file in a convenient location.

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 Name of the core file.

Core File Location
none

Lists the device on which the core file is stored. Possible values:

  • External USB Drive
  • ASM Drive
  • Internal Flash Drive (available only on SBC 1000 and SBC 2000)
Core Dump Time
none

The time in which the core dump occurred.

Size

The size of the core dump.

Action
none

Available option is to download the core dump. See Viewing/Downloading Core Files.

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Core Files - Column Values

Core File Name
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Deleting Core Files

To delete one or multiple files:

  1. Click the Diagnostics tab at the top of the WebUI.
  2. In the left navigation pane, click Restart Report.
  3. Click the Core Files tab.

  4. Select the checkbox (one or more) next to the entry you wish delete, then click the Delete (Image RemovedImage Added) icon located at the top of the window.

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Refreshing Core Files Display

...

  1. Click the Diagnostics tab at the top of the WebUI.
  2. In the left navigation pane, click Restart Report.
  3. Click the Core Files tab.

  4. Click the refresh ( ) icon located in upper right-hand corner of the Core Files table.

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    Caption0Figure1Core Files Table Refresh Button

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