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Do you have...Click
A new unit out of the box that contains an SBA (Survivable Branch Appliance)Run Initial Setup for Systems with SBA
A new unit out of the box that contains a Cloud Connector Edition (CCE)Run Initial Setup for Systems with Cloud Connector Edition (CCE)
A new unit out of the box (no SBA or CCE)Run Initial Setup for Systems without SBA or CCE
An existing SBC with an SBA (Survivable Branch Appliance)Install Software/Security Patches for Existing Systems with SBA
An existing SBC with a Cloud Connector Edition (CCE)Install Software/Security Patches for Existing Systems with Cloud Connector Edition (CCE)
An existing SBC (no SBA or CCE)Install Software/Security Patches for Existing Systems without SBC or CCE


Info

For more information on downloading the latest software from the Ribbon Support Portal, refer to Downloading Software from the Ribbon Support Portal.


Before you Begin - Latest Security Bulletins/Software/Security Patches Available

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All software and security updates are available from Ribbon Support Portal.



Latest Software Release

Product

Software/Update Package

SBC 1000 Software

sbc1000-release-11.0.1.build634.img 

SBC 2000 Softwaresbc2000-release-11.0.1.build634.img
SBC CommsUXCOMMSVS-release-11.0.1.build634.zip

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  1. Follow the installation and setup instructions in the Quick Start card (SBC 1000 Quick Start or  SBC 2000 Quick Start ) included with the device.
  2. Run initial setup. Refer to Running Initial Setup.
  3. Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
  4. If required,  download download the latest software from the Ribbon Support Portal. For instructions, refer to the Ribbon Support Portal - Download Center.
    1. SBC Comms – UXCOMMSVC-releaseX.X.X.buildxxx.zip
    2. SBC Software – 
      Spacevars
      0series
      (sbc1000-release-X.X.X.buildXXX.img), 
      Spacevars
      0series2
      (sbc2000-release-X.X.X.buildXXX.img).

    3. ASM Roll-up – ASM-ROLLUP-UPDATESXXX-XX.zip

    4. ASM Cumulative Updates – ASM-UPDATES-XXX_YYY-ZZZ_UX1k2k-release3.0.x-and-later.zip  

      NoteTo identify the most current software, see Ribbon Support Portal.


  5. Upgrade the SBC Comms. Refer to Upgrading the SBC Communication Service Version.
  6. Upgrade the SBC software. Refer to Upgrading or Downgrading the SBC 1000/2000.

  7. Upload and apply the ASM Roll-up. Refer to ASM Roll-up Update.

    Info

    To apply the ASM Roll-up, internet access is required. An alternative approach is to apply the ASM updates using a WSUS server deployed by your Enterprise. Refer to Installing a WSUS.


  8. For the Skype/Lync SBA, download and apply the latest Cumulative Updates. Refer to Installing Cumulative Updates for Skype/Lync SBA.
  9. Apply the Ribbon-approved Bitdefender Endpoint Security Tools (BEST) software (if desired). Refer to Installing Bitdefender Endpoint Security Tools on the ASM.

...

  1. Follow the installation and setup instructions in the Quick Start card ( SBC 1000 Quick Start or  SBC 2000 Quick Start) included with the device.
  2. Run initial setup. Refer to Running Initial Setup.
  3. Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
  4. If required, download the latest software from the Ribbon Support Portal. For instructions, refer to the Ribbon Support Portal - Download Center. 
    1. SBC Software –
      Spacevars
      0series
      (sbc1000-release-x.x.x.buildxxx.img), 
      Spacevars
      0series2
      (sbc2000-release-x.x.x.buildxxx.img)
  5. Upgrade the SBC software. Refer to Upgrading or Downgrading the SBC 1000/2000.
  6. Configure the SBC for CCE-related data. Refer to Integrating With Office 365.
  7. Apply the Ribbon-approved Bitdefender Endpoint Security Tools (BEST) software (if desired). Refer to Installing Bitdefender Endpoint Security Tools on the ASM.

...

  1. Follow the installation and setup instructions in the Quick Start card (SBC 1000 Quick Start or SBC 2000 Quick Start) included with the device.
  2. Run initial setup. Refer to Running Initial Setup.
  3. Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
  4. If required,  download download the latest software from the Ribbon Support Portal. For instructions, refer to the Ribbon Support Portal - Download Center. 

    1. SBC Software – 

      Spacevars
      0series
      (sbc1000-release-X.X.X.buildXXX.img), 
      Spacevars
      0series2
      (sbc2000-release-X.X.X.buildXXX.img)

      NoteTo identify the most current software, see Ribbon Support Portal.



  5. Upgrade the SBC software. Refer to Upgrading or Downgrading the SBC 1000/2000.

...

  1. Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
  2. For the latest software and security patches, download the necessary files from the Ribbon Support Portal. For instructions, refer to the Ribbon Support Portal - Download Center. 
    1. SBC Comms – UXCOMMSVC-releaseX.X.X.buildXXX.zip
    2. SBC Software –
      Spacevars
      0series
      (sbc1000-release-X.X.X.buildXXX.img), 
      Spacevars
      0series2
      (sbc2000-release-X.X.X.buildXXX.img)

    3. ASM Roll-up – ASM-ROLLUP-UPDATESXXX-XX.zip

    4. ASM Cumulative Updates – ASM-UPDATES-XXX_YYY-ZZZ_UX1k2k-release3.0.x-and-later.zip

      Note

      To identify the most current software, see Ribbon Support Portal.


  3. Upgrade the SBC Comms. Refer to Upgrading the SBC Communication Service Version.
  4. Upgrade the SBC Software. Refer to Upgrading or Downgrading the SBC 1000/2000.

  5. Upload and apply the ASM Roll-up. Refer to ASM Roll-up Update.

    Info

    To apply the ASM Roll-up, internet access is required. An alternative approach is to apply ASM updates using a WSUS server deployed by your Enterprise. Refer to Installing a WSUS.


  6. For the ASM deployed as a Skype/Lync SBA, download and apply the latest Cumulative Updates. Refer to Installing Cumulative Updates for Skype/Lync SBA.
  7. Apply the Ribbon-approved Bitdefender Endpoint Security Tools (BEST) software (if desired). Refer to Installing Bitdefender Endpoint Security Tools on the ASM.

...

  1. Determine the software release version installed on the SBC. See Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
  2. For the latest software, download the necessary files from the Ribbon Support Portal. Refer to the Ribbon Support Portal - Download Center. 
    1. SBC Firmware – 
      Spacevars
      0series
      (sbc1000-release-X.X.X.buildXXX.img), SBC 2000
      Spacevars
      0series2
      (sbc2000-release-X.X.X.buildXXX.img)
  3. Verify the configuration for accepting CCE automatic updates. Refer to Managing Your Office 365 Tenant.
  4. Verify the configuration for accepting Windows updates automatically or manually. Refer to Managing Your Office 365 Tenant.

...

  1. Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
  2. For the latest software and security patches, download the necessary files from the Ribbon Support Portal. For instructions, refer to the Ribbon Support Portal - Download Center. 

    1. SBC Software –

      Spacevars
      0series
      (sbc1000-release-X.X.X.buildXXX.img), 
      Spacevars
      0series2
      (sbc2000-release-X.X.X.buildXXX.img)

      NoteTo identify the most current software, see Ribbon Support Portal.


  3. Upgrade the SBC Software. Refer to Upgrading or Downgrading the SBC 1000/2000.

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