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Panel

In this section:

Table of Contents
maxLevel3

...

Review Before you Begin - Latest Security Bulletins/Software/Security Patches Available and then select an option below that matches your system status.

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Run Initial Setup/Install Software -

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 How to Proceed

Do you have...Click
A new unit out of the box that contains an SBA (Survivable Branch Appliance)Run Initial Setup for Systems with SBA
A new unit out of the box that contains a Cloud Connector Edition (CCE)Run Initial Setup for Systems with Cloud Connector Edition (CCE)
A new unit out of the box (no SBA or CCE)Run Initial Setup for Systems without SBA or CCE
An existing SBC with an SBA (Survivable Branch Appliance)Install Software/Security Patches for Existing Systems with SBA
An existing SBC with a Cloud Connector Edition (CCE)Install Software/Security Patches for Existing Systems with Cloud Connector Edition (CCE)
An existing SBC (no SBA or CCE)Install Software/Security Patches for Existing Systems without SBC or CCE


Before you Begin - Latest Security Bulletins/Software/Security Patches Available

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All software and security updates are available from Ribbon Support Portal.

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...

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Latest Software Release

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Multiexcerpt include
MultiExcerptNameLatest Firmware
PageWithExcerptSBC Edge 1000/2000 8.1.1 Release Notes

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Product

Software/Update Package

SBC 1000 Software

sbc1000-release-11.0.1.build634.img 

SBC 2000 Softwaresbc2000-release-11.0.1.build634.img
SBC CommsUXCOMMSVS-release-11.0.1.build634.zip

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Latest Security Patches - ASM Roll-up

Include Page
ALLDOC:_Update ASM Rollup
ALLDOC:_Update ASM Rollup

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Latest Security Patches - Cumulative Updates

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Release

Release Date

More Information

Skype for Business 2015February 2022KB3061064

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Run Initial Setup and Install Latest Software/Security Patches on New SBC

You must run initial setup on a new

Spacevars
0longproduct
directly out of the box, and install the latest software/security patches. If you are unsure of the ASM type included in your system, SBA ( Survivable Branch Appliance (SBA) or CCE ( Cloud Connector Edition (CCE), consult the product code sticker on the bottom of the unit.

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See below for an SBA example:

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Identify System Type - SBA Example

Image Modified

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Info

The software files referenced below are examples only; see Latest Software and Security Patches.

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Running initial setup and installing software apply to a new SBC that contains an SBA (Survivable Branch Appliance).

Start
  1. Follow the installation and setup instructions in the Quick Start card (SBC 1000 Quick Start or  SBC 2000 Quick Start ) included with the device.
  2. Run initial setup. Refer to Running Initial Setup.
  3. Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
  4. If required, download the latest software from the Ribbon Support Portal. For instructions, refer to the Ribbon Support Portal - Download Center.
    1. SBC Comms – UXCOMMSVC-releaseX.X.X.buildxxx.zip
    2. SBC Software – 
      Spacevars
      0series
      (sbc1000-release-X.X.X.buildXXX.img), 
      Spacevars
      0series2
      (sbc2000-release-X.X.X.buildXXX.img).

    3. ASM Roll-up – ASM-ROLLUP-UPDATESXXX-XX.zip

    4. ASM Cumulative Updates – ASM-UPDATES-XXX_YYY-ZZZ_UX1k2k-release3.0.x-and-later.zip  

      Note

      To identify the most current software, see Ribbon Support Portal.


  5. Upgrade the SBC Comms. Refer to Upgrading the SBC Communication Service Version.
  6. Upgrade the SBC software. Refer to Upgrading or Downgrading the SBC 1000/2000.

  7. Upload and apply the ASM Roll-up. Refer to ASM Roll-up Update.

    Info

    To apply the ASM Roll-up, internet access is required. An alternative approach is to apply the ASM updates using a WSUS server deployed by your Enterprise. Refer to Installing a WSUS.


  8. For the Skype/Lync SBA, download and apply the latest Cumulative Updates. Refer to Installing Cumulative Updates for Lync SBA.
  9. Apply the Ribbon-approved Sophos Antivirus Bitdefender Endpoint Security Tools (BEST) software (if desired).  Refer to  Installing Sophos Antivirus and Ransomware Protection Refer to Installing Bitdefender Endpoint Security Tools on the ASM.

Pagebreak

Anchor
RunInitialSetupCCE
RunInitialSetupCCE
For Systems with Cloud Connector Edition (CCE)

Running initial setup and installing software apply to a new SBC that contains a Cloud Connector Edition (CCE).

Start
  1. Follow the installation and setup instructions in the Quick Start card ( SBC 1000 Quick Start or  SBC 2000 Quick Start) included with the device.
  2. Run initial setup. Refer to Running Initial Setup.
  3. Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
  4. If required, download the latest software from the Ribbon Support Portal. For instructions, refer to the Ribbon Support Portal - Download Center.
    1. SBC Software –
      Spacevars
      0series
      (sbc1000-release-x.x.x.buildxxx.img), 
      Spacevars
      0series2
      (sbc2000-release-x.x.x.buildxxx.img)
  5. Upgrade the SBC software. Refer to Upgrading or Downgrading the SBC 1000/2000.
  6. Configure the SBC for CCE-related data. Refer to Integrating With Office 365.
  7. Apply the Ribbon-approved Sophos Antivirus Bitdefender Endpoint Security Tools (BEST) software (if desired). Refer to Installing Sophos Antivirus and Ransomware Protection Bitdefender Endpoint Security Tools on the ASM .

Anchor
NewASM
NewASM
For Systems without SBA or CCE

Running initial setup and installing software apply to a new SBC that contains an SBA (Survivable Branch Appliance).

Start
  1. Follow the installation and setup instructions in the Quick Start card (SBC 1000 Quick Start or SBC 2000 Quick Start) included with the device.
  2. Run initial setup. Refer to Running Initial Setup.
  3. Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
  4. If required, download the latest software from the Ribbon Support Portal. For instructions, refer to the Ribbon Support Portal - Download Center.

    1. SBC Software – 

      Spacevars
      0series
      (sbc1000-release-X.X.X.buildXXX.img), 
      Spacevars
      0series2
      (sbc2000-release-X.X.X.buildXXX.img)

      Note

      To identify the most current software, see Ribbon Support Portal.


  5. Upgrade the SBC software. Refer to Upgrading or Downgrading the SBC 1000/2000.

...

Installing the latest software/security patches apply to an existing SBC that contains an SBA (Survivable Branch Appliance).

...

Prerequisites

  • SBA updates are completed through the ASM Roll-up packages and Cumulative Updates.

  • These instructions assume your system is up and running.


Start
  1. Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
  2. For the latest software and security patches, download the necessary files from the Ribbon Support Portal. For instructions, refer to the Ribbon Support Portal - Download Center.
    1. SBC Comms – UXCOMMSVC-releaseX.X.X.buildXXX.zip
    2. SBC Software –
      Spacevars
      0series
      (sbc1000-release-X.X.X.buildXXX.img), 
      Spacevars
      0series2
      (sbc2000-release-X.X.X.buildXXX.img)

    3. ASM Roll-up – ASM-ROLLUP-UPDATESXXX-XX.zip

    4. ASM Cumulative Updates – ASM-UPDATES-XXX_YYY-ZZZ_UX1k2k-release3.0.x-and-later.zip

      Note

      To identify the most current software, see Ribbon Support Portal.


  3. Upgrade the SBC Comms. Refer to Upgrading the SBC Communication Service Version.
  4. Upgrade the SBC Software. Refer to Upgrading or Downgrading the SBC 1000/2000.

  5. Upload and apply the ASM Roll-up. Refer to ASM Roll-up Update.

    Info

    To apply the ASM Roll-up, internet access is required. An alternative approach is to apply ASM updates using a WSUS server deployed by your Enterprise. Refer to Installing a WSUS.


  6. For the ASM deployed as a Skype/Lync SBA, download and apply the latest Cumulative Updates. Refer to Installing Cumulative Updates for Lync SBA.
  7. Apply the Ribbon-approved Sophos Antivirus Bitdefender Endpoint Security Tools (BEST) software (if desired). Refer to Installing Sophos Antivirus and Ransomware Protection Bitdefender Endpoint Security Tools on the ASM.

Anchor
InstallExistingCCE
InstallExistingCCE
For Systems with Cloud Connector Edition (CCE)

...

Update the CCE as follows:

Start
  1. Determine the software release version installed on the SBC. See Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
  2. For the latest software, download the necessary files from the Ribbon Support Portal. Refer to the Ribbon Support Portal - Download Center.
    1. SBC Firmware – 
      Spacevars
      0series
      (sbc1000-release-X.X.X.buildXXX.img), SBC 2000
      Spacevars
      0series2
      (sbc2000-release-X.X.X.buildXXX.img)
  3. Verify the configuration for accepting CCE automatic updates. Refer to Managing Your Office 365 Tenant.
  4. Verify the configuration for accepting Windows updates automatically or manually. Refer to Managing Your Office 365 Tenant.

Anchor
Existing ASM
Existing ASM
For Systems without SBA or CCE

Start
  1. Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
  2. For the latest software and security patches, download the necessary files from the Ribbon Support Portal. For instructions, refer to the Ribbon Support Portal - Download Center.

    1. SBC Software –

      Spacevars
      0series
      (sbc1000-release-X.X.X.buildXXX.img), 
      Spacevars
      0series2
      (sbc2000-release-X.X.X.buildXXX.img)

      Note

      To identify the most current software, see Ribbon Support Portal.


  3. Upgrade the SBC Software. Refer to Upgrading or Downgrading the SBC 1000/2000.

...