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Calls to Lync analog devices

This module employs the Ring No Answer (RNA) action to send unanswered calls to a Lync analog device to Exchange. In effect, this module supplies the ability to leave voicemail for a Lync analog device.

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  1. Create a Transformation Table for Routing to Lync. This will be used by the Call Router. For details, refer to Creating and Modifying Entries to Transformation Tables.
  2. Create a Transformation Table Entry to route the call to Lync. If all the numbers have been processed and normalized correctly, you should be able to use the Passthrough Untouched transformation that is created when the Lync Task (wizard) is run.

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    Caption
    0Table
    1Create Transformation Table
    InputField TypeInput Field ValueOutput Field TypeOutput Field ValueMatch Type
    Called Address/Number(.*)Called Address/Number\1Mandatory

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  1. Create a Lync Call Routing entry to point the call to the Lync server. Select the newly created Transformation Table and signaling group. For details, refer to Creating and Modifying Entries to Call Routing Tables.
     

Create the Ring No Answer (RNA) Action Set

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