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For SWe Lite Music On Hold, refer to Configuring SBC SWe Lite for Music On Hold |
This article explains setting up
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- Providing a sound source by either uploading a sound file to
or by connecting a live audio source through an FXS port.Spacevars 0 product - Specify the source.
- Enable the Music-on-Hold Service.
System and Music File Requirements
must be running version 2.1 or later.Spacevars 0 product - Music files must be one of the following formats:
- WAV
- PCMA
- PCMU
- PCM
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Providing The Audio Source
To upload a music (sound) file :
Upload the file using the Uploading a Sound File procedure in Configuring the Media System Uploading Music on Hold Files.
To connect a live audio source through an FXS port:
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Music On Hold volume is controlled from the audio source device (iPod, MP3 Player, etc.). The preferred volume level can be adjusted by listening to the stream, or by examining the RTP trace captured from the SIP call leg of the call. Use the receive gain settings on the FXS port to make any additional fine-tuning volume adjustments.
Selecting the Music-on-Hold Mode
To use Music on Hold, you must specify a source in the Media System Configuration page tab of the UI and then Enable Music on Hold in the applicable SIP Signaling Group.
Verifying Music Upload Status and FXS Music-on-Hold source.
To verify that the file has been successfully uploaded:
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Overview
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