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Panel

In this Section:

Table of Contents

 

Viewing Call Media Status

  1. Log on to the EMA Configurator as admin.
  2. Click All tab.
  3. On the navigation pane, click Global > CAC

 

This section displays all the details of Call Media Status.

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  1. > Call Media Status. The Call Media Status window is displayed.

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    1Call Media Status

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By default only ten entries are displayed in a view. You can choose the number of entries to be displayed under the Show entries drop down box. Click Image Removed to expand the window to display more fields.

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  1. When the call volumes are high, EMA takes approximately 30 seconds to display the output.

Parameter Description

  • For parameter descriptions, refer to Call Media Status Statistics section in Show Table Global page.

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