...
Add_workflow_for_techpubs | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Warning | ||
---|---|---|
| ||
You must follow these steps completely and in the order shown. Failure to do so increases the risk of node failure. |
Span |
---|
|
Panel |
---|
In this section. |
Info | ||
---|---|---|
| ||
Microsoft's Windows Update and Cloud Connector Edition update can be triggered by Microsoft from Office 365. The CCE will not be functional until Windows Updates completes the download and installation.. Windows Update could also restart the ASM. If no calls can be established (typically the failure is between CCE and O365) but the relevant Signaling Group is up, the following two issues can be expected:
In some instances, an ASM being updated has also closed the SIP Signaling Group. Technicians can manually stop and disable the Windows Update service, which will re-instantiate as a manual, running process after the ASM is restarted.
|
Span |
---|
|
Panel | ||||
---|---|---|---|---|
In this section....
|
This page provides a step-by-step procedure for CCE High Availability Deployment on SBC Edge.
The following diagram shows typical CCE deployment scenarios on a PSTN site. The PSTN site is a combination of Cloud Connector instances, deployed at the same location, and with common PSTN gateways pool connected to them. PSTN sites allow you to:
Provide connectivity to gateways that are closest to your users.
Allow for scalability by deploying multiple Cloud Connector instances within one or more PSTN sites.
Allow for high availability by deploying multiple instances of Cloud Connector within a single PSTN site.
...
0 | Figure |
---|---|
1 | CCE Deployment Scenarios |
...
|
Info |
---|
For details on troubleshooting, see Troubleshooting Cloud Connector 6.1.2. |
This page provides a step-by-step procedure for Non High Availability Deployment on SBC Edge CCE.
Multiexcerpt | |||||||
---|---|---|---|---|---|---|---|
| |||||||
Before You StartCCE Deployment ScenariosThe following diagram shows typical CCE deployment scenarios on a PSTN site. The PSTN site is a combination of Cloud Connector instances, deployed at the same location, and with common PSTN gateways pool connected to them. PSTN sites allow you to:
|
Scenario 3 and Scenario 4 are covered in Configuring the SBC Edge for Two CCEs. This document contains steps for Scenario 1 and Scenario 2 deployments.
Multiexcerpt | ||
---|---|---|
| ||
Prerequisites |
...
Scenario 3 and Scenario 4 are covered in Configuring the SBC Edge for Two CCEs. This document contains steps for Scenario 1 and Scenario 2 deployments.
Caption | ||||
---|---|---|---|---|
| ||||
1 | A public domain name prepared and mapped with your Office 365 tenant. See Create an Office 365 Tenant. | |||
2 | An entry on your public domain name that points to the fixed IP address of your SBC Edge. |
Caption | ||||
---|---|---|---|---|
| ||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
For this best practice, Cloud Connector Edition deployment follows the cabling shown below:
Caption | ||||
---|---|---|---|---|
|
...
...
For this best practice, the Router/Firewall is configured using the following rules:
Caption | ||||
---|---|---|---|---|
| ||||
Make sure that CCE FQDN is resolving to the
Spacevars | ||
---|---|---|
|
Spacevars | ||
---|---|---|
|
Update the
Spacevars | ||
---|---|---|
|
Sonus recommends starting with a clean and empty configuration. During the initial setup,
Spacevars | ||
---|---|---|
|
...
0 | Table |
---|---|
1 | IP Interfaces |
Ethernet Port ID | SBC1000 | SBC2000 |
---|---|---|
Port 1 | ||
Port 2 | ||
Port 3 | ||
Port 4 |
|
Caption | ||||||||||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Multiexcerpt | ||||
---|---|---|---|---|
| ||||
DNS SettingsMake sure that CCE FQDN is resolving to the
|
Spacevars | ||
---|---|---|
|
Update the
Spacevars | ||
---|---|---|
|
Note |
---|
Ensure the Node FQDN is definitive. Changing this information requires the CCE to be redeployed. |
Sonus recommends starting with a clean and empty configuration
Caption | ||||
---|---|---|---|---|
| ||||
Info | ||||||||
---|---|---|---|---|---|---|---|---|
Optionally, if you want to configure a secondary |
If your ASM have been used before, you should re-Initialize it now. Refer to Re-Initializing the ASM for details.
Confirm that the ASM is ready to deploy the Cloud Connector Edition. To do so:
Step | Action |
---|---|
1 | Login to the WebUI of the SBC Edge. |
2 | Click the Task tab and then select Operational Status. |
3 | Verify the following:
|
Caption | ||||
---|---|---|---|---|
| ||||
After you update the ASM, change its Admin Password.
...
.
Caption | ||||
---|---|---|---|---|
| ||||
...
| |
Info | ||||
---|---|---|---|---|
Optionally, if you want to configure a secondary |
...
in your environment, make sure to have the secondary |
...
Spacevars | ||
---|---|---|
|
...
network interface configured accordingly to be able to reach out to the internal company network (corporate network). |
If your ASM have been used before, you should re-Initialize it now. Refer to Re-Initializing the ASM for details.
Confirm that the ASM is ready to deploy the Cloud Connector Edition. To do so:
Step | Action |
---|---|
1 | Login to |
Warning |
---|
|
...
Step | Action | ||
---|---|---|---|
1 | Login to the WebUI of the SBC Edge. | ||
2 | Navigate to Tasks > Setup Cloud Connector Edition. | 3 | Click the ASM Config tab and configure/verify the Network and IP settings of your ASM. Task tab and then select Operational Status. |
3 | Verify the following:
| 4 | Click Apply. After receiving the activity status as successfully completed, click the Generate CSR tab
|
Caption | ||||
---|---|---|---|---|
| ||||
This process is required only if you don't have a public certificate for your deployment. If you already have a certificate, proceed to Import Certificate.
After you update the ASM, change its Admin Password.
Step | Action |
---|---|
1 | Login to the WebUI of the SBC Edge. |
2 | Navigate to Tasks > Setup Cloud Connector Edition > Generate CSRClick the Task tab and then click Change Admin Password. |
3 | Generate the CSR as shown below with following information. To ensure creating a valid CSR for Cloud Connector Edition usage, please see the section "Certificate requirements" on https://technet.microsoft.com/en-us/library/mt605227.aspx . |
4 | Copy the CSR from the lower pane of the Generate CSR page and save it as a .txt file. |
5 | After the CSR is signed by the Certificate Authority and you receive the PKCS12 Certificate and Key file (i.e.: certicate.pfx file), continue the wizard by clicking on Import Certificate tab. |
Step | Action |
---|---|
1 | Login to the WebUI of the SBC Edge. |
2 | Navigate to Tasks > Setup Cloud Connector Edition and then click the Import Certificate/Keys tab. |
3 | Click the Action drop-down list and select the appropriate option:
|
4 | Select the relevant certificate file using the Choose File button and then click OK. |
5 | Select the file by browsing to it using Select File. |
6 | Click OK. |
7 | After receiving the activity status as successfully completed, click on Configure CCE tab. |
Enter and confirm your new password and then click OK. |
Caption | ||||
---|---|---|---|---|
| ||||
Deploying the CCE on the
Spacevars | ||
---|---|---|
|
Spacevars | ||
---|---|---|
|
Spacevars | ||
---|---|---|
|
Warning |
---|
|
Anchor | ||||
---|---|---|---|---|
|
Step | Action | |||
---|---|---|---|---|
1 | Login to the | |||
Step | Action | |||
1 | Login to the WebUI of the SBC Edge. | |||
2 | Open the Tasks tab and clickNavigate to Tasks > Setup Cloud Connector Edition | in the navigation pane. | ||
3 | Click the Configure CCE tabASM Config tab and configure/verify the Network and IP settings of your ASM. | |||
4 | Configure all necessary information and then click OK as shown below.
Warning |
---|
If the deployment environment consists of multiple-site with a single certificate or a wild card certificate, ensure the CCE Site Name matches your public edge fqdn for this site before proceeding |
Click Apply. After receiving the activity status as successfully completed,
click the Prepare CCE tab to continueclick the Generate CSR tab.
Caption | ||||
---|---|---|---|---|
| ||||
...
...
This process is required only if you don't have a public certificate for your deployment. If you already have a certificate, proceed to Import Certificate.
...
Step | Action | |
---|---|---|
1 | Login to the WebUI of the SBC Edge. | |
2 | Open the Tasks tab and clickNavigate to Tasks > Setup Cloud Connector Edition | in the navigation pane> Generate CSR. |
3 | Click the Prepare CCE tab. | 4 | Click the Prepare CCE button, enter the password for Edge Server External Certificate, and then click OK as shown below.
5 | To complete the deployment, continue with Manually Configuring the CCE on the ASM. |
Caption | ||||
---|---|---|---|---|
| ||||
Manually deploying CCE on the ASM requires:
...
Generate the CSR as shown below with following information. To ensure creating a valid CSR for Cloud Connector Edition usage, please see the section "Certificate requirements" on https://technet.microsoft.com/en-us/library/mt605227.aspx . | |
4 | Copy the CSR from the lower pane of the Generate CSR page and save it as a .txt file. |
5 | After the CSR is signed by the Certificate Authority and you receive the PKCS7 Certificate file, continue the wizard by clicking on Import Certificate tab. |
Anchor | ||||
---|---|---|---|---|
|
...
Step | Action | |
---|---|---|
1 | Remote desktopLogin to | the ASM systemthe WebUI of the SBC Edge. |
2 | Launch PowerShellNavigate to Tasks > Setup Cloud Connector Edition and then click the Import Certificate/Keys tab. | |
3 | Execute the following commend:
| |
4 | Enter the password(s) as prompted for the various users. | |
5 | When prompted for the online tenant administrator user name and password, make sure to enter this information correctly. In case of mistake, refer to: Manage your Office 365 tenant. |
Step | Action |
---|---|
1 | Remote Desktop to the ASM system. |
2 | Launch PowerShell. |
3 | Execute the following commend:
Note: This step does not require interactive input and can run unattended. It will take nearly two hours to execute. |
4 | This completes the CCE deployment. At this point, AD, CMS, Edge, and Mediation Server Virtual Machines should be up and running. |
After configuring the
Spacevars | ||
---|---|---|
|
After the CCE is deployed, integrate the Sonus Sbc Edge and allow calls from/to O365 clients. In this example, the following steps will set up the Sonus Sbc Edge for:
SIP Provider (193.168.210.103) – SBC Edge (193.168.210.125) – CCE (mediation Server: 193.168.210.123) – O365 Cloud |
Click the Action drop-down list and select the appropriate option:
| |
4 | Select the relevant certificate file using the Choose File button and then click OK. |
5 | Select the file by browsing to it using Select File. |
6 | Click OK. |
7 | After receiving the activity status as successfully completed, click on Configure CCE tab. |
Step | Action | ||
---|---|---|---|
1 | Login to the WebUI of the SBC Edge. | ||
2 | Open the Tasks tab and click Setup Cloud Connector Edition in the navigation pane. | ||
3 | Click the Configure CCE tab. | ||
4 | Configure all necessary information and then click OK. All the pre-configured fields are valid as is, and recommended by Sonus. These fields may be edited, but all entries must meet Microsoft requirements.
| ||
5 | After receiving the activity status as successfully completed, click the Prepare CCE tab to continue. |
Caption | ||||
---|---|---|---|---|
| ||||
Anchor | ||||
---|---|---|---|---|
|
Step | Action |
---|---|
1 | Login |
Step | Action |
1 | Login to the WebUI of the SBC Edge. |
2 | Click Open the Tasks Tasks tab , and then click SBC Easy Setup > Easy Config Wizard Setup Cloud Connector Edition in the navigation pane. |
3 | Follow steps 1, 2, and 3 as shown below and then click Finish.
|
4 | Click OK on the next two popups to complete the setup. |
5 | The wizard configures the necessary settings for the single SBC Edge and CCE integration. Relevant configuration items are shown in the Settings tab below:
|
Step | Action |
---|---|
1 | Login to the WebUI of the Secondary SBC Edge. |
2 | Click the Tasks tab and then run the Easy Config. |
3 | The preceding step will configure the Secondary SBC Edge with the appropriate configuration items. |
4 | Add the FQDNs of the Mediation Server and the pool to the host table (pointing out to Mediation Server's IP address) to allow calls to O365. |
Spacevars | ||
---|---|---|
|
With the preceding settings, an endpoint from the SIP provider side can dial the number of a Skype For Business (O365) client and reach out to it over
Spacevars | ||
---|---|---|
|
...
Caption | ||||
---|---|---|---|---|
| ||||
Similarly, a Skype For Business (O365) client can dial the number of an endpoint off of ITSP and reach out to it over
Spacevars | ||
---|---|---|
|
Click the Prepare CCE tab. | |
4 | Click the Prepare CCE button. Enter the requested password. A confirmation will request you to enter the password again. Click OK as shown below. |
5 | To complete the deployment, continue with installing the CCE Appliance using the Sonus Cloud Link Deployer. |
Caption | ||||
---|---|---|---|---|
| ||||
Anchor | ||||
---|---|---|---|---|
|
Note | ||
---|---|---|
| ||
If you plan to use a proxy on the ASM Host to reach Office 365, you must add the Management network (192.168.213.0) into the exclusion list and specify proxy settings per machine rather than per user. |
Note | ||
---|---|---|
| ||
|
Step | Action |
---|---|
1 | Remote desktop to the ASM system. |
2 | Launch the Sonus Cloud Link Deployer from icon on the desktop. |
3 | Check the first three actions:
Select Apply. |
Caption | ||||
---|---|---|---|---|
| ||||
The ASM must be re-initialized with the image that contains the latest CCE software. To do so:
Step | Action |
---|---|
1 | Login to the WebUI of the SBC Edge. |
2 | Click the Task tab, and then click Reinitialize in the navigation pane. |
3 | Select the appropriate image from the drop-down list and then click Apply. |
...
| |
After the CCE is deployed, integrate the Sonus SBC Edge and allow calls from/to O365 clients. In this example, the following steps will set up the Sonus SBC Edge for:
SIP Provider (193.168.210.103) – SBC Edge (193.168.210.125) – CCE (mediation Server: 193.168.210.123) – O365 Cloud |
Step | Action |
---|---|
1 | Remote Desktop Login to the ASM systemWebUI of the SBC Edge. |
2 | Launch PowerShell. |
3 | Execute the following command:
Import-Module skypeonlineconnector $cred = Get-Credential | 4 | When prompted, enter the credentials for O365 Admin Tenant:5 |
6 | To remove the current appliance, run the following command and copy the Identity into your clipboard:
|
7 | Execute the following command to remove the appliance:
|
8 | Execute the following command to verify that the appliance has been removed:
|
9 | This completes the cleanup. Continue to Configuring the CCE Through the WebUI |
Click the Tasks tab, and then click SBC Easy Setup > Easy Config Wizard in the navigation pane. | |
3 | Follow steps 1, 2, and 3 as shown below and then click Finish.
|
4 | Click OK on the next two popups to complete the setup. |
5 | The wizard configures the necessary settings for the single SBC Edge and CCE integration. Relevant configuration items are shown in the Settings tab below:
|
Step | Action |
---|---|
1 | Login to the WebUI of the Secondary SBC Edge. |
2 | Click the Tasks tab and then run the Easy Config. |
3 | The preceding step will configure the Secondary SBC Edge with the appropriate configuration items. |
Multiexcerpt | ||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||||||||||||||||||
Basic Call Verification after CCE Deployment and Spacevars |
|
Spacevars | ||
---|---|---|
|
Caption | ||||
---|---|---|---|---|
| ||||
Similarly, a Skype For Business (O365) client can dial the number of an endpoint off of ITSP and reach out to it over
Spacevars | ||
---|---|---|
|
Caption | ||||
---|---|---|---|---|
| ||||
Multiexcerpt | ||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||||||||||||||||||
O365 Known Issue and Workarounds for CCERedeploying the CCE
Re-Initializing of the ASMThe ASM must be re-initialized with the image that contains the latest CCE software . To do so: Step
Clean Office 365 tenantIf the CCE was previously deployed, previously installed information must be cleared in O365. To do so, follow the steps below:
|
The “.ini” file is the configuration of the Microsoft CCE (Cloud Connector Edition) running on the ASM. The contents of the ".ini" file must be as defined by Microsoft. From the Configure CCE panel, the Raw INI Config drop-down list enables you to edit, export, or import the ".ini" file.
Working with the ".ini" file allows you to provision multiple CCEs in a similar manner. Once you configure a CCE, you can export the ".ini" file, modify it for the second system, and then import the CCE. This procedure can then be repeated for the third system, etc. Also, backing up the SBC configuration and CCE configuration helps recover faster in the case of lost data.
Step | Action | ||||
---|---|---|---|---|---|
1 | |||||
Step | Action | ||||
After receiving the activity status completion message, click the Click to re-configure CCE application button. | |||||
2 | .Click OK on the popup. | 3.||||
4 | Click the | Raw Raw (INI) Config | button and then click Edit..4. | drop-down list, select Edit. Configurable fields are displayed for editing. Modifications to the CCE configuration requires redeployment of the CCE VM, and this action takes approximately two hours. Note: The example uses AEPSITE2 for the these attributes. | |
5 | .After verifying | this the information | , click click OK | :. |
...
Step | Action | |
---|---|---|
1. | After receiving the activity status completion message, click the Click to re-configure CCE application button. | |
2. | ClickClick OK | onon the popup. |
3. | Click From the RawRaw (INI) Config button and then click Export or Import.drop down list, select Import or Export.
|
Follow these steps if the CCE deployment cannot open the PFX certificate due to a password mismatchyou need to update the O365 tenant admin password or account.
Step | Action |
---|---|
1 | Re-perform the steps in On the WebUI, run Preparing the CCE to specify a new Password for the PFX file. Select the existing password and enter the new password. Only the O365 should be modified for a running instance of CCE. |
2 | Use the PowerShell commands Install-CcAppliance -UpdateAllCredentials and Set-CcCredential -AccountType TenantAdmin On Remote desktop, start the Sonus Cloud Link Deployer, and check Transfer Password from SBC to reset the credentials. |
...