Initial Configuration

I set the network configuration in the initial configuration page, but I still cannot see

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the SBC

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on the network.

• Check the Ethernet port's speed and duplexity and match that to the Ethernet port configuration in Sonus the SBC 1000/2000.

After Initial Configuration, I am importing an old backup from a different

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the SBC

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, but my T1/E1 ports do not match the configuration.

• Try inserting the card into the other slot. Also, you will have to reset the configuration to factory defaults in order to remove the auto populated ports and restore the old configuration again.

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MOC conference participants get static when PSTN caller joins the conference

SIP related issues

Tenor signaling group in

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the SBC

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will be up and then will go down for no apparent reason

Faxing

Where can I find a guide to configure a fax solution for Lync?

Using a Tenor as an Analog Device in a Lync Sonus the SBC 1000/2000 SBA Deployment

When do I use G.711 VS T.38?

It is recommended to use G.711 when implementing a fax solution where Sonus SBC 1000/2000 and the 

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Check clock source setting.

Faxes from PSTN via

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the SBC

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to FACSys fax server do not complete

Audio Quality

Call Completion issues

Call rejected from PSTN with ISUP cause code 16,

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the SBC

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sends 500 Internal Server Error to Lync

Forked PSTN call to Lync and PBX gets disconnected by

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the SBC

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upon receiving STATUS message from PSTN

Call Presentation

Calling Name for PSTN to Lync calls is not displayed correctly

Calling Name is not present on outbound calls over ISDN port with NI2 or Euro-ISDN switch variants

Certificate Related

Common Troubleshooting Issues with Certificates in

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SBC

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Edge

Lync Deployment

Config Replication step in the Setup SBA task fails with "A network-related or instance-specific error occurred while establishing a connection to SQL Server"

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Workaround for no ring back in PSTN to Lync calls