In this section:

Configuring the Service Settings

This section outlines how to configure the service settings.

To Configure Service Settings

  1. Choose Admin > Services Configuration.

  2. Configure settings using the information in the following table as a guide.

    Services Configuration

    ItemDescription

    SNMPv1

    Configures settings for SNMPv1. See Configuring SNMPv1.

    Enable SNMPv1

    Enables SNMPv1 services.

    SNMPv1 Read-Only Community

    Specifies the community string that the management station uses to access read-only objects from the system. SNMPv1 requires a read-only community string name in this field. For example: “Public”

    SNMPv1 Trap Agent IP Address

    Sets the IP Address used as the SOURCE of the trap. It is recommended that the IP address be one of the public addresses configured on the system. If this value has not been set, the agent uses the system WAN/Provider address.

    Note: SNMPv1 Trap Agent IP Address is not the trap destination. Do not set this field unless you need to change the address contained within the body of the SNMP trap.

    Enable SNMP SETs

    Enables SNMP SET messages that notify when the alarm threshold is exceeded. An SNMP set is a set of MIB objects used to monitor the performance of SNMP-enabled network devices. You can assign alarm thresholds to any performance object in an SNMP set.

    SNMPv1 Read-Write Community

    Specifies the community string that the management station uses to access read-write objects from the system.

    Show Trap Destinations

    Manages SNMPv1 trap destinations.

    Add a Trap Destination

    IP AddressSpecifies the IPv4 address. Specifying this address enables cold start, authentication and linkUp/linkDown SNMP traps.
    VersionSpecifies the SNMP version (1 or 2).
    Community

    Specifies the community string for one or more destinations that receive SNMP traps.

    SNMPv3

    Configures settings for SNMPv3. See Configuring SNMPv3.

    Enable SNMPv3Enables SNMPv3 services.

    SNMPv3 User Name

    Defines the SNMPv3 username for SNMPv3 User-based Security Model (USM) and View-based Access Control Model (VACM) control.

    SNMPv3 Password

    Authenticates the SNMPv3 user and encrypts the payload based on your SNMPv3 settings. Minimum password length is eight characters.

    SNMPv3 Security

    Sets the SNMPv3 security level for user authentication and encryption for synchronous requests and asynchronous traps.

    • None—Neither SNMPv3 authentication nor encryption are used. Default.

    • Auth(MD5)—Authenticates using the MD5 hash algorithm.

    • AuthPriv(MD5/DES)—Authenticates using the DES encryption algorithm.

    SNMPv3 Trap Context

    Sets the SNMPv3 trap context to any string.

    SNMPv3 Trap Destination IP Address

    Specifies the IPv4 address to send traps to. This address enables cold start, authentication, and linkUp/linkDown traps.

    SNMPv3 Engine ID (10-32 chars of hex pairs)

    Specifies a preferred engine ID. Every SNMP v3 agent has an engine ID which serves as a unique identifier for the agent. The engine ID is used with a hashing function to generate keys for authentication and encryption of SNMPv3 messages. If you do not specify an engine ID, one is generated when you enable the standalone SNMP agent.

    The SNMPv3 engine ID must contain between 10 and 32 characters of hexadecimal pairs.

    SNMP Common Configuration

    Optional SNMP settings. See Configuring SNMP Common Settings.

    System Location

    Specifies a comment string that can be used to indicate the location of the system. By default, no value is set.

    System ContactSpecifies the administrative contact information for the system. By default, no value is set.
    SNMP Port

    Designates the port that the system monitors to read and send SNMP data. Default is 161.

    Remote System Logging Settings

    See Configuring Remote System Logging.

    Note: You must configure remote system logging to use MOS scoring. See Configuring Mean Opinion Score (MOS) Settings.

    Enable Remote System Logging

    Allows syslog messages to be sent to a remote system.

    Remote Syslog Hosts

    Specifies the remote syslog host IP address of the system running a log server. The system sends to the default syslog port 514. The port cannot be changed.

    You can enter multiple syslog hosts by separating the IP addresses with a space. Entering multiple host names or IP addresses causes syslog messages to be sent to each of the specified systems.

    You must configure at least one remote syslog host to use MOS scoring.

    Syslog Filter

    Specifies the logging level for syslog service on the system. The priorities are:

    • Debug—Lowest priority, logs all levels. Default.

    • Informational

    • Notice

    • Warning

    • Error

    • Critical

    • Alert

    • Emergency—Highest priority, logs only Emergency level

    Choosing a higher priority excludes lower level syslog messages.

    Remote MOS Filter Settings

    Remote MOS filter settings to allow the EdgeMarc to send mean opinion score (MOS) filtered syslog records to an individually defined syslog server that is separate from the server where regular system syslog messages are sent.

    See Configuring Remote System Logging.

    Enable REMOTE MOS Filter

    Enables remote syslog MOS filtering.

    Remote MOS Filtered Syslog Hosts

    Specifies the IP address of the system running a system log server. Multiple IPs can be entered by separating them with spaces. The system sends to the default syslog port 514. The port cannot be changed.

    MOS filter facility

    Specifies the Syslog facility used to filter MOS records from the syslogs that are sent to the remote MOS filtered syslog hosts. Default is local2.

    EdgeView Group Name

    Configure the EdgeView group name this system will be a member of. The group name configured here must match the group name configured on the EdgeView system.

    EMPath Management Server

    Configure valid IPv4, IPv6 or FQDN address for connecting to an EdgeView version 15 or higher.

    IPv4 Management Source Address

    Changes the source IP address for management data that originates from the system. The default is the system public WAN IP. This setting is generally left unchanged.

    IPv6 Management Source Address

    In configurations where the system is acting as a router, the public IP addresses may be assigned to the LAN interface, not the WAN interface. If this field is left blank, syslog, FTP, TFTP, ICMP, and other data that originates from the system uses the non-routable WAN interface address by default.

    This setting can be used to change the WAN address for the Public LAN IP, or another interface created by the system as the public IP interface. This setting accepts the LAN_IP token, which automatically uses the configured LAN address from the Network page.

    Current Hostname

    Displays the current hostname for this system.

    Set Hostname

    Sets the hostname for this system. By default, the hostname is the system type. Once set, this information appears on the Administration home page.

    A valid host must take the following form: “ABC_company_4500” or “ABC-company-4500”

    You may enter multiple words to describe your system uniquely. However, you must separate them as shown in the example. Trailing characters must be alphanumeric. The system hostname is limited to 50 characters.

    See Managing Source Address Settings.

    Mean Opinion Score (MOS) Settings

    Configures voice quality settings. See Configuring Mean Opinion Score (MOS) Settings.

    Enable MOS Scoring

    Enables MOS scoring for media that is passing through the system. Disabling MOS scoring will improve system performance. By default, MOS scoring is Enabled.

    Current MOS Threshold

    		Displays the current MOS threshold setting.
    MOS Threshold

    Sets the minimum allowable MOS for the system.

    MOS values below this value will cause system messages to be sent to the system log. By default, the value is 2.5.

    Enable realtime MOS ScoringEnable this option to calculate real-time MOS Score for each individual call leg while the call is active and stable.
    Realtime MOS collection interval(min)

    Time interval in which MOS is calculated for each call leg while the call is active and stable call.

    Note: Default real-time MOS collection interval is 5 minutes.

    Analytics Settings

    See Configuring Analytics.

    Enable Analytics

    Select the checkbox to enable the feature. Prepares the system to gather SIP, Memory, and CPU utilization statistics. By default, analytics is Enabled. Statistics gathering is initiated after the first SNMP GET request is received by the system.

    Set Analytics Timeout

    Sets the timeout, in minutes, from the last SNMP GET request to disable statistics collection. Timeout values range from 2 to 1666666. By default, the value is 60 minutes.

    System Monitor Settings

    See Configuring System Monitor.

    Enable System Monitor

    Select the checkbox to enable the feature. Prepares the system to gather Poll Cycle Length, /var space usage threshold, /etc/config space usage threshold, RAM usage threshold, CPU usage (user) threshold, CPU usage (system) threshold, and CPU usage (overall) threshold. By default, Enable System Monitor is Disabled.

  3. Click Submit to make your changes take effect.

  4. A message indicates that service will be temporarily interrupted. Click OK to confirm.

Configuring SNMPv1

Configure SNMPv1 by itself or with SNMPv3. See Configuring SNMPv3.

To Configure SNMPv1

  1. Choose Admin > Services Configuration.

  2. Select the Enable SNMPv1 checkbox.

  3. In the SNMPv1 Read-Only Community field, enter the community string that the management station uses when accessing read-only objects from the system.

  4. In the SNMPv1 Trap Agent IP Address field, enter a public IP address for the trap agent field that receives an SNMPv1 trap. If this value is not set, the agent uses the system WAN/Provider address.

    Note

    SNMPv1 Trap Agent IP Address is not the trap destination. Do not set this field unless you need to change the address contained within the body of the SNMP trap. See the Show Trap Destinations step to configure the trap destination IP address.

  5. Select the Enable SNMP SETs checkbox to turn on SET messages that notify when the alarm threshold is exceeded.

  6. In the SNMPv1 Read-Write Community field, enter a community string that the management station uses to access read-write objects from the system.

  7. Click Show Trap Destinations to define the IPv4 address, SNMP version (1 or 2), and community string for one or more destinations that will receive SNMP traps.


    1. In Add a Trap Destination, enter information in the fields provided:

      • IP Address—IPv4 address. Specifying this address enables cold start, authentication and linkUp/linkDown SNMP traps.
      • Version—SNMP version (1 or 2).

      • Community—Community string for one or more destinations that receive SNMP traps.

    2. Click Add. Your entry appears in the Trap Destinations table.

To Delete a Trap Destination

  1. To delete a Trap Destination, select checkboxes for the entries that you want to delete; click All to choose all entries or click None to clear your selections.

  2. Click Delete.

    A message indicates that service will be temporarily interrupted.

  3. Click OK to confirm.

  4. Click Hide Trap Destinations to remove the Trap Destinations window.

Proceed to the following:

Configuring SNMPv3

Configure SNMPv3 by itself or with SNMPv1. See Configuring SNMPv1.

To Configure SNMPv3

  1. Choose Admin> Services Configuration.

  2. Select the Enable SNMPv3 checkbox.

  3. In the SNMPv3 User Name field, enter the SNMPv3 username for SNMPv3 User-based Security Model (USM) and View-based Access Control Model (VACM) control.

  4. In the SNMPv3 Password field, enter a password to authenticate the user encrypt the payload based on the SNMPv3 Security setting below. Minimum password length is 8 characters.

  5. Choose an SNMPv3 security level from the SNMPv3 Security drop-down list. This is used for user authentication and for encrypting synchronous requests and synchronous and asynchronous traps. Default is None.

  6. In the SNMPv3 Trap Context field, enter any string.

  7. In SNMPv3 Trap Destination IP Address field, enter the IPv4 address to send SNMPv3 traps to. Specifying this address enables cold start, authentication, and linkUp/linkDown SNMPv3 traps.

  8. In the SNMPv3 Engine ID (10-32 chars of hex pairs) field, enter a string that contains between 10 and 32 characters of hexadecimal pairs. If an Engine ID is not entered, the system generates one automatically. The ID may be needed by some trap clients that enforce a strict version of SNMPv3 authentication.

  9. Proceed to Configuring SNMP Common Settings.

Configuring SNMP Common Settings

This section outlines how to configure the SNMP common settings.

To Configure the SNMP Common Settings

  1. Choose Admin > Services Configuration.

  2. Scroll to SNMP Common Configuration.

  3. In the System Location field, enter a comment string that can be used to indicate the location of the system. This field is blank by default, no value is set.

  4. In the System Contact field, enter administrative contact information for the system. This field is blank by default, no value is set.

  5. Leave the default SNMP port 161 in the Port field. The system monitors Port 161 to read and send SNMP data.

  6. Proceed to Configuring Remote System Logging.

To Disable SNMP

  1. Choose Admin > Services Configuration.
  2. Clear the Enable SNMPv1 and Enable SNMPv3 checkboxes.
  3. Click Submit.
    A message indicates that service will be temporarily interrupted.
  4. Click OK to confirm.

To Delete an SNMP Trap Destination

  1. Choose Admin > Services Configuration.
  2. Click the wastebasket icon for the trap destination.
  3. Click Delete.

Configuring Remote System Logging

You must configure remote system logging to use MOS scoring. See Configuring Mean Opinion Score (MOS) Settings.

To Configure the Remote System Logging

  1. Choose Admin > Services Configuration.

  2. Select Remote System Logging checkbox.

  3. In the Remote Syslog Host field, enter the IP address of the system running the system log server. Multiple IPs can be entered by separating IPs with a space. You can also enter a fully qualified domain name (FQDN). The system sends to syslog port 514 by default.

  4. Choose a logging level for the syslog service from the Syslog Filter drop-down list. The default priority is Debug.

  5. Select the Enable REMOTE MOS Filter checkbox to enable remote syslog MOS filtering. This allows the EdgeMarc to send mean opinion score (MOS) filtered syslog records to an individually defined syslog server.

  6. In the Remote MOS Filtered Syslog Hosts field, enter the IP address of the system running the system log server. Enter multiple IPs by separating them with a space. The system sends to the default syslog port 514. The port cannot be changed.

  7. Choose a MOS filter facility type from the MOS filter facility drop-down list. This filters MOS records from the syslogs that are sent to the remote MOS filtered syslog hosts. Default is local2.

Configuring an EdgeView Group Name

The EdgeView Group Name field allows you to input the EdgeView Service Control Center (EdgeView SCC) group name within which the EdgeMarc will reside. This overrides any entry of the EdgeMarc MAC address in the EdgeView database.

To Configure an EdgeView Group Name

  1. Choose Admin > Services.
  2. Scroll to the EdgeView Group Name field.
  3. Enter an EdgeView group name and click Submit.

Managing EMPath Management Server

A user can point the EdgeMarc VOS to an EdgeView version 15 or higher using this field.

To Manage the EMPath Management Server

  1. Choose Admin > Services Configuration.
  2. Scroll to EMPath Management Server.

  3. In the EMPath Management Server field, enter a valid IPv4, IPv6 or FQDN address for connecting to an EdgeView version 15 or higher.

Managing Source Address Settings

This feature is used only for specific environments and only when there are two distinct WAN connections; WAN management only occurs on one of the two WAN connections. Contact Ribbon customer support for more information (refer to Contact and Support).

To Manage the Source Address Settings

  1. Choose Admin > Services Configuration.
  2. Scroll to Management Source Address.

  3. In the Management Source Address field, enter the system public WAN IPv4 or IPv6 source address to manage data that originates from the system. This field is generally not changed. Default is the system public WAN IP.

Managing Hostname Settings

This section outlines how to manage the hostname settings.

To Manage the Hostname Settings

  1. Choose Admin > Services Configuration.
  2. Scroll to hostname settings. The current hostname is displayed in the Current Hostname field.

  3. Enter a new hostname for the system in the Set Hostname field. The system hostname is limited to 50 characters and must observe the following format: “ABC_company_4500” or “ABC-company-4500.”


    Once set, this name becomes the Hostname on the Administration home page.

Configuring Mean Opinion Score (MOS) Settings

You must configure remote system logging to use MOS scoring. See Configuring Remote System Logging.

To Configure the MOS Settings

  1. Choose Admin > Services Configuration.

  2. Scroll to Enable MOS Scoring.

  3. Select the Enable MOS Scoring checkbox. MOS scoring is enabled by default. Disabling MOS scoring improves system performance.

  4. In the Set MOS Threshold field, enter the minimum MOS threshold allowed for the system. By default, the value is 2.5. MOS values set below this cause system messages to be sent to the system log. The Current MOS Threshold field shows the current MOS threshold for this system.

  5. Click Submit. The new value appears in Current MOS Threshold.

  6. To save all settings on the page, click Submit All.

Configuring System Monitor

This section outlines how to configure the system monitor.

To Configure the System Monitor

  1. Choose Admin > Services Configuration.

  2. Scroll to Enable System Monitor.

  3. Select the Enable System Monitor checkbox to prepare the system to gather Poll Cycle Length, /var space usage threshold, /etc/config space usage threshold, RAM usage threshold, CPU usage (user) threshold, CPU usage (system) threshold, and CPU usage (overall) threshold.
    System Monitor is disabled by default.

Configuring Analytics

This section outlines how to configure the analytics.

To Configure the Analytics

  1. Choose Admin > Services Configuration.

  2. Scroll to Enable Analytics.

  3. Select the Enable Analytics checkbox to prepare the system to gather SIP, Memory, and CPU utilization statistics. Statistics gathering is initiated after the first SNMP GET request is received by the system. Analytics is enabled by default. 

  4. Enter a value in the Set Analytics Timeout field to set the timeout, in minutes, from the last SNMP GET request to disable statistics collection. Timeout values range from 2 to 1666666. By default, the value is 60 minutes.