License information related to the operation of EdgeMarc™ hardware and software is located on the EdgeMarc Software License information page: https://sonusnetworks.secure.force.com/KB/articles/KnowledgeBase_Q_A/1585.

EdgeMarc Warranty

Hardware Warranty

For a period of one (1) year after shipment of the Product, Ribbon Communications warrants that such Hardware will substantially conform to Ribbon Communications’ published specifications for such Hardware on the date of order if properly used in accordance with procedures described in the documentation supplied by Ribbon Communications. End-user shall notify Ribbon of any non-conformance during the warranty period, obtain a return authorization for the nonconforming Hardware from Ribbon, and return the nonconforming Hardware to Ribbon’s designated repair facility, freight prepaid, with a statement describing the nonconformity. Ribbon Communications’ exclusive obligations with respect to nonconformingHardware shall be, at Ribbon Communications’ option, repair such Hardware, replace such Hardware, or to refund to End-user the purchaseprice paid for the Product if it is determined to be defective. See more at:
https://ribboncommunications.com/services/ribbon-support-portal.

Software Warranty

Ribbon Communications warrants that the Software on the Product will substantially conform with Ribbon Communications published specifications for such Software on the date of the order for such Product for a period of one (1) year after the shipment of the Product, if properly used in accordance with the procedures described in the documentation supplied by Ribbon Communications. Ribbon Communications exclusive obligation with respect to nonconforming Software shall be, at RibbonCommunications option, to: (a) replace that copy of the Software with one that conforms to the specifications; (b) use diligent efforts to provide a correction of the defect, or (c) refund the purchase price paid for the Ribbon Communications Product on which the Software is installed. Defects in the Software must be reported during the warranty period and be reported to Ribbon Communications in a form and with supporting information reasonably requested by Ribbon Communications to enable it to verify, diagnose and correct the defect.

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