Modified: for 6.1.2
This article explains setting up SBC Edge to use the Music-on-Hold feature.
On the SBC SWe Lite, Music on Hold call flows and interactions with Microsoft Teams and ICE have not been verified, and in certain use cases Music on Hold may not be heard.
Modified: for 8.0.2
Maximum File Size: 5 MiB
Valid Audio File Type:
Audio File Type | Encoding Format | Sampling Rate |
---|---|---|
WAV (mono) | g711 µ-law | 8 Khz |
Follow instructions here: Uploading Music on Hold Files - SBC SWe Lite.
Enable Music on Hold as follows:
Under certain conditions, after multiple, consecutive attended transfers, Music On Hold will not be heard on the SIP phone when the call is put on hold.