Not supported by SBC SWe Lite.
Numonix Recite software is supported on the SBC 2000 platform's ASM for call recording. In some cases, customers record calls at service centers for quality management and improvement. In other cases, calls are recorded for emergency and for legal compliance. For details about the various features of the call recording software, see http://www.numonix.co. In a typical network, Numonix is used with an SBC 2000 at a branch office that has an ASM module. In this case, Numonix software is installed on the Sonus SBC 2000's ASM module.
Setting up the SBC 2000 with Numonix software requires the following:
At this time, Sonus SBC 1000 is not supported. Numonix software may be installed on SBC2000's ASM only.
Install Numonix software (obtained from Salesforce) on the SBC 2000's ASM module by uploading a standard Windows installation package (.pkg). ASM packages can be installed by Sonus SBC 2000 System Administrators via the web interface. Install the package following the procedure in Installing an ASM Package. The following installation steps will then take place:
Once the software is installed on the SBC 2000's ASM module, you must set up Port Mirroring on the SBC 2000.
Configure the SBC to mirror all incoming and outgoing traffic on all the Ethernet ports (those that carry the traffic to be recorded) to Port ASM 2 using the port guidelines below. For instructions on how to set up Port Mirroring, see Working with Port Mirroring.
SBC 2000 has two internal Ethernet links on the ASM module. They are identified on the WebUI as Port ASM 1 and Port ASM 2.
Contact Sonus Technical support for any issues involving ASM module or Numonix software.