This page contains information that is re-used in the Ribbon SBC 1000/2000 documentation.

Start with Getting Started Notice:


This section assumes that the Ribbon SBC 1000/2000 system is already physically installed and running. If your Ribbon SBC 1000/2000 system is not running, go to the Ribbon SBC 1000/2000 Installation and Upgrade Guide and follow the setup instructions.


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Do Not Connect Admin Port to Network


Do not connect the Admin port to your Ethernet network, as this may cause an IP address conflict.


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Ribbon SBC 1000/2000 Hardware Service Warning


Review and follow the Ribbon SBC 1000/2000 Safety Precautions before performing any service on the Ribbon SBC 1000/2000 system.



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Interface Card Hotswap Warning

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You must power down the Ribbon SBC 1000/2000 system before installing or removing Interface Cards. Hot swapping of Interface Cards is not supported in

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Interface Card Hot Swap LED Warning

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that hot swap of interface cards is not supported.


Do not remove the Interface Card while Hot Swap LED is ON. When the Hot Swap LED is on, Ribbon SBC 1000/2000 is in the process of shutting down system resources associated with the interface card.


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Ribbon SBC 1000/2000 1.2 Connecting Two or More Ports on the Same Bridge to the Same Switch Warning


Do not connect the two or more Ribbon SBC 1000/2000 Ethernet ports that are mapped to the same Bridge to the same switch, as this can cause a network packet flood.


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Generic Call Outage Warning


Performing this operation disrupts call services and should only be performed during a planned service outage window.


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Hardware Setup: Do Not Connect Cables Yet


DO NOT INSTALL ETHERNET OR TELECOM CABLES. You must complete the Initial Configuration before connecting the Ribbon SBC Edge Portfolio system to your network.



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Domain Join May Impact ASM servers Warning


Joining the ASM to a domain may impact the availability of services on the ASM such as Remote Desktop (1,2,3) by denying access to these services through security policies. Before joining the ASM server to a domain, you should review your Domain's default security policy and Group policies to verify that required services and access are allowed. You may need to create exceptions for the ASM host to allow the use of services such as Remote Desktop.


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Do not remove chassis cover warning


Do not remove the top panel of the Ribbon SBC Edge Portfolio chassis. Operating the Ribbon SBC Edge Portfolio system with the top panel removed will cause hardware components to overheat and fail. Unauthorized removal of the top panel will void your product warranty and service agreement.


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Do not operate Ribbon SBC Edge Portfolio with chassis cover removed warning


Do not attempt to operate Ribbon SBC Edge Portfolio with the top chassis panel removed as this interferes with the cooling design of the system. Operating the Ribbon SBC Edge Portfolio system with the cover removed will cause hardware components to overheat and fail.


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Software downloads


To obtain software updates for Ribbon SBC Edge Portfolio and other Ribbon products, visit the Ribbon Customer Portal site.


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CAS R2 Signaling not supported in Ribbon SBC Edge Portfolio version 2.0


CAS R2 Signaling is not supported in version 2.0.0. This feature is scheduled for version 2.0.1.


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SHA2-256 Certificate Usage Caution


SHA2-256 Certificate Compatibility

SHA2-256 CA Certificates may be used for the SBA and SBC.


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