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Overview
This section contains common questions and answers about the SBC Edge Portfolio products.
How are users authenticated on the SBC Edge Portfolio?
Since SBC Edge Portfolio supports multiple forms of authentication, what method does it use to authenticate them?
See How User Authentication Works.
Does SBC Edge Portfolio support advanced SIP matching?
I'm trying to match and route on SIP user extension 61292856286;ext=5311 - does SBC Edge Portfolio support type of advanced SIP matching?
Yes - starting with SBC Edge Portfolio version 2.0, SIP URI matching for Extension and Phone Context is now supported in Transformation Tables. For more details, see SIP URI Manipulation.
Is there a compiled list of pages for viewing SBC Edge Portfolio-related software versions?
I have a fully-loaded SBC Edge Portfolio system with a built-in ASM. Can you provide me with a consolidated list of pages in this documentation that helps me track down all software versions installed on SBC Edge Portfolio?
Here is the compiled list of documentation pages related to software/package version on the SBC Edge Portfolio:
SBC Edge Portfolio Software Component | Documentation Page Link |
|---|---|
Software version: | Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge) |
Boot Image version: | |
Communication Service version: | |
SBA version: | |
Skype SBA installed packages: | |
Skype SBA Cumulative Updates: |
Related articles:
- Working with System Settings
- Managing the SBC Communication Service
- Managing the Skype SBA
- Checking your System Information
How does SBC Edge Portfolio process network traffic through its Ethernet Interfaces?
I would like to know how the SBC Edge Portfolio system processes (knows) which NIC/Ethernet-interface to use when routing traffic?
See: How SBC Edge Portfolio Routes IP Traffic to a NIC.
When installing cumulative updates for Teams/Skype SBA, can we skip CUs in between?
Not applicable to SBC SWe Edge.
Our Teams/Skype Front End (FE) server is already running Teams/Skype Feb2022 CU, and our Managing the Skype SBA is still running Jan2021 CU. Can the Teams/Skype SBA be upgraded from Teams/Skype Jan2021 CU directly to Feb2022 CU or does it need to be upgraded to intermediate CUs first then Feb2022 CU?
The latest Cumulative Updates (CU) for Teams/Skype Server contains all previous CUs. It is safe to apply the CU directly without having to increment through each one.
Related articles:
How do I find a logged in user's IP address?
Is there a way to track the IP address of users logging into our SBC Edge Portfolio system?
The IP address of all active sessions on the SBC Edge Portfolio are located under the Active User Sessions Table. If you are an administrator, you can terminate their session or delete the user's account, please read Managing Local Users.
What user authentication methods does the SBC Edge Portfolio support?
Other than local authentication, what other user authentication methods does the SBC Edge Portfolio support?
The SBC Edge Portfolio system has three means of authentication:
- Local Authentication
- Authentication through Active Directory — does not require a SBC Edge license to work
- Authentication through RADIUS — does not require a SBC Edge Portfolio license to work
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