This section is intended only for participants in the SBC SWe Edge Trial Offer. For all other users, proceed to Downloading the SBC SWe Edge Package for On-Premises Deployment.

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This section is intended only for participants undertaking a free evaluation of the SBC SWe Edge, for both on-premises and public cloud (e.g. Microsoft® Azure™ and Amazon Web Services (AWS)) deployments. For production deployments licenses, proceed to Obtaining and Installing a SWe Edge Production License.

FIRST STEPS - Identify the Correct Release and SBC SWe Edge ID Before Generating a Trial License

Before generating an SBC SWe Edge Trial License, do the following:

  • Confirm the SBC SWe Edge was first installed and activated (whether on-premises or in the public cloud) with Release 9.0.0 or later, 8.1.5 or later, or Release 8.0.4 software (to identify the SBC SWe Edge's software release, refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge)). If the SBC SWe Edge was initially installed and activated with Release 8.1.0 or 8.0.3 or earlier, do not generate a license file from this portal at this time. Instead, disregard all further actions on this page and contact Ribbon support for the next steps.  An attempt to generate a license without Ribbon support results in an SBC SWe Edge operation failure, and delays the roll-out of SBC services.
  • When submitting the SBC SWe Edge ID to generate the license file, confirm you are using the correct SBC SWe Edge ID value: a 32 character string found in the Release 9.0.0, 8.0.4, or 8.1.5 System Overview display.

Before generating a license, identify the SBC SWe Edge ID in System Overview as follows:

  1. In the WebUI, click the System tab.
  2. In the System page, click the Overview tab.
  3. Identify and record the the correct SBC SWe Edge ID (see Figure 1 as an example) before generating a license, and proceed to Prerequisites.

Correct SWe Edge ID (Use this field for License Generation)

Prerequisites - SBC SWe Edge Permanent Trial License

Review Microsoft® Azure™-Based SBC SWe Edge Deployments Documentation

Review SBC SWe Edge Trial Offer for Public Cloud Deployment to ensure the SBC SWe Edge is able to accept the permanent trial license.

Review Amazon Web Services (AWS)-Based SBC SWe Edge Deployments Documentation

Review SBC SWe Edge Trial Offer for Public Cloud Deployment to ensure the SBC SWe Edge is able to accept the permanent trial license.

Review On-Premises Based SBC SWe Edge Deployment Documentation

Review SBC SWe Edge Trial Offer for On-Premises Deployment to ensure the SBC SWe Edge is able to accept the permanent trial license.

Obtain the SBC SWe Edge Permanent Trial License

An SBC SWe Edge permanent trial software license must be acquired from Ribbon Sales. Once the license is ordered, you will receive instructions via email for accessing the licensing portal.

The following permanent trial licenses are available:

  • Permanent trial license for public cloud (i.e., Microsoft® Azure™ and Amazon Web Services). Refer to Node-Locked Licensing.
  • Permanent trial license for on-premises VMM (Virtual Machine Monitor) deployments (i.e., KVM, Microsoft Hyper-V, or VMware ESXi). Refer to Node-Locked Licensing

Generate and Install a SBC SWe Edge Permanent Trial License

Generate and install SBC SWe Edge Permanent Trial license as follows:

  1. Locate and record the SBC SWe Edge ID (see Release 9.0.0 - Correct SWe Edge ID). For more information, refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).

  2. Access the Self-Service Licensing and Download Portal.

  3. Enter credentials to gain access.
  4. Click Generate License Key.

  5. Click Configuration.

    SWe Lite ID and Email - Additional Notes
    • In some instances the SBC SWe Edge ID may be named SBC SWe Edge ID#.
    • The string under Hardware ID(s): should be equivalent to the SBC SWe Edge ID you submitted when you generated your license. If different, re-visit your email inbox for another email or, alternatively, contact Ribbon Customer Support.

  6. Enter the SBC SWe Edge ID in the UUID#1 field and click Generate. Within 24 hours, you will receive an email (check spam folder, clutter, etc).

    If you do not receive your email within 24 hours, re-visit your email inbox and check spam, clutter, etc. If still not found, contact Ribbon Customer Support.

  7. Save the file attachment (license file in .XML format) to your PC.
  8. In the WebUI, click the Settings tab.
  9. Access Licensing > Install New License.
  10. Click Choose File.
  11. Select the license file you saved from the Ribbon email, and click Open.
  12. Click Decode to confirm license is correct before applying.
  13. Click Apply.

  14. To view currently installed licenses, access System > Licensing > Current Licenses. The message on the bottom outlines that the permanent trial features are enabled.

Next Steps

Return to the relevant on-premises/public cloud trial offer page, to continue the provisioning and deployment of the SBC SWe Edge.