Action Sets allow you to perform additional actions before routing a call; they provide the capability to perform a high degree of number normalization before engaging the call router.. They are comprised of a number of Actions, which must first be defined in Action Configurations. Once created, an Action Set Table is a sequence of steps to follow to route a call. To use an Action Set, select it from the Action Set Table field in a Signaling Group entry.

Working with Action Sets

  1. In the WebUI, click the Settings tab.
  2. In the left navigation pane. go to Call Routing > Call Actions > Action Sets.

To view an Action Set Table entry's properties:

  1. Click the pop-up icon () next to the entry you want to view.
  2. When you are finished, close the window.

To modify an Action Set Tables entry:

  1. Click the expand () Icon next to the entry you wish to modify.
  2. Modify the table's Description as desired
  3. Click OK.

To add an Action Set Table:

  1. Click the Add ( ) icon.

  2. Enter a descriptive name in the Description text field.
  3. Click OK.

To delete an entry, select the checkbox next to the entry and then click the Delete () icon.


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