For detailed information about how to use the Music on Hold feature, along with how to verify that the Music on Hold files were uploaded correctly, see Configuring SBC SWe Edge for Music On Hold.

Audio File Requirements

File Size Limitation: 5MiB

Valid Audio File Type:

Audio File TypeEncoding FormatSampling Rate
WAV (mono)

g711 µ-law

8 Khz 

To upload a Music on Hold audio file:

  1. In the WebUI, click the Settings tab.
  2. In the left navigation pane, go to Media > Media System Configuration.

  3. Click the Upload Music File link near the top of the page.

  4. Browse for the desired music file.
  5. Click OK. When the SBC SWe Edge has completed the upload process, the Upload Status dialog box will open.

  6. Click Close.