Creating and Modifying Entries in a Notification Manager Table

The Notification Manager table stores all of the Service Provider (Kandy SB) credentials to support Emergency Call Notification API. When an SBC Edge Portfolio receives an E911 call, it sends the SMS text message to the mobile numbers configured in the Notification Manager Table.  Through the Notification Manager Table, you configure the items such as the Service Provider, monitoring interval, recipient, and message.

Prerequisites

Before creating an entry in the Notification Manager Table, ensure the following prerequisites are completed.

Notification Manager Prerequisites

Create an Entry in a Notification Manager Table

1. In the WebUI, click the Settings tab.

2. In the left navigation pane, Emergency Services > Notification Manager Table.
   

3. Click on the desired entry.

4. Click the Create ( ) icon.

5. Configure the options. See Field Definitions.

   

   Notification Manager Table - Field Definitions

   Field	Definition
   Description	Description for the service provider profile.
   Admin State	Enables/disables the E911 message. Valid entry: Enabled or Disabled.
   Service Provider	Name for the service Provider. Default entry:  Kandy. Select Kandy from the drop down box. For Release 9.0, Kandy is the supported Service Provider. Required field.
   CallerID	Caller ID added to Kandy Project. Required field.
   Client ID	Client ID used in Kandy. Client ID maps to private project key in Kandy. Required field.
   Secret	Secret used in Kandy. The Secret field maps to private project secret in Kandy. Required field.
   Monitoring Interval	Time interval for the connectivity test in hours. Default entry: 8 hours.
   Events	Event on which the notification / SMS to be triggered. Default entry: E911.  Select E911 from the drop down list.
   E911 Recipients List	Contact Number for the recipients receiving the E911 text. The maximum number of entries in the E911 Recipients List is 6.
   E911 Message	Text message sent in the notification to the recipients receiving the E911 text.

Modify an Entry in the Notification Manager Table

1. In the left navigation pane, go to Emergency Services > Notification Manager Table.
   

2. Select the desired Notification Manager entry.

3. Click the expand ( ) icon next to the entry you wish to modify.

4. Edit the entry properties as required. See Field Definitions.

Enable an Entry in the Notification Manager Table

1. Select the check box next to the entry you wish to enable.

2. Click the Enable () icon at the top of the table.

Disable an Entry in the Notification Manager Table

1. Select the check box next to the entry you wish to disable.

2. Click the Disable icon () at the top of the table.

Delete an Entry in the Notification Manager Table

1. Select the check box next to the entry you wish to disable.

2. Click the Delete icon () at the top of the table.

Test a Notification Manager Table Entry between SBC Edge Portfolio and Service Provider (KBS)

The Test Event Message option enables you to send a test SMS to the configured directory number/recipients.

Test an SMS notification as follows:

1. In the left navigation pane, go to Emergency Services > Notification Manager Table.

2. Select the check box next to the entry you wish to test.

3. Click the Test Event Message at the top of the table. The test message is sent.
   
   Test Message Alerts

   Message	Details
   Authentication Failure	The system failed to connect with the Kandy server (this might be due to invalid Client ID/Secret or the subscription has expired.
   Message Could Not be Delivered to all Recipients	Authentication was successful but delivery to all configured recipients failed.
   Message Delivered to all Recipients	Authentication succeeded and message sent successfully to all recipients.