Launch the remote console JViewer application using a supported web browser on your PC to remotely connect to the SBC host console. Remote console is mainly used to re-install the ConnexIP operating system or for remote access to the host server.

Note

The default network ports used by the BMC system controller are listed on the page SBC Core Network Listener Ports. These ports are fixed for use by the BMC and are not configurable. Depending on your network, access to these ports may need to be configured as part of your router or firewall configuration.

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Prerequisites

The following prerequisites allow you to use your PC as a remote console:

  • PC must support Windows XP or later
  • PC must support one of the following browsers:
    • Internet Explorer 8 (IE8) or later
    • Chrome
    • Safari on Windows
  • The PC must be installed with OpenJDK Runtime Environment 6 update 19 or later to support the OpenJDK console
Note

To support network security, IE blocks the website from downloading files to your computer and this creates a problem in opening the remote console using IE8 or later. 

By default, the JViewer remote console is disabled from the BMC GUI. Navigate to Configuration > Network and you can see the JViewer disable status in the Security section. 

Default Security Settings

 


Due to this, when you launch the JViewer Console from Remote Console > Console Redirection screen, the message "Java Console is disabled, please enable in Configuration > Network" appears on the screen.

Disabling Java Console Screen

Procedure

The following procedure describes how to enable and launch JViewer and perform a console redirection to the PC:

Note

The images shown in this procedure apply to SBC 5000 series platform only. 


  1. Log on to the SBC BMC GUI.The BMC main screen is displayed.

    BMC Main Screen


  2. Click Configuration > Network. The Network Settings screen is displayed.

    Default Security Settings

  3. Select Enable JViewer and click Save.

    Enabling JViewer

  4. A successful message appears on the screen. Click OK to continue.

    Successfully setting Parameter

  5. Navigate to Remote Control > Console Redirection on the BMC main screen. The Console Redirection screen is displayed.

    Console Redirection Screen

  6. Click Java Console in the Console Redirection screen to launch the remote console (JViewer).

    Note

    To enhance SBC Platform security, direct 'root' access is no longer supported. Log onto the JViewer remote console using the 'linuxadmin' credentials.  

  7. Log on to the SBC through remote console using the following credentials:
    Username: linuxadmin
    Password: <password>
     

    Remote Console (JViewer)


  8. At the prompt, switch user to 'root' using the following command:

    su - 


  9. Enter the 'root' user credentials. You are now in "root" access.

    JViewer - root access


    Once you are in 'root' access, proceed with your actions. 


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