In this section:
This object creates a Call Crankback Profile. This profile is a table of call release codes that cause the SBC 5000 series to attempt to reroute (or "crankback") the call when a matching code is returned by Egress Signaling.
The Call Crankback Profile contains the call release codes that automatically cause the SBC 5000 series software to attempt to reroute the call. Additional release codes may be added to the table. Any release code that is in the table, including any default code, may be removed from the table.
Removing a release code from the table causes the SBC 5000 series software to return that release code to Ingress Signaling rather than attempting to reroute the call.
On SBC main screen, go to Configuration > Profile Management > Category: Call Routing Profiles > Crankback Profile. The Crankback Profile window is displayed.
To edit any of the Crankback Profile in the list, click the radio button next to the specific Crankback Profile name.
The Edit Selected Crankback Profile window is displayed below.
Make the required changes and click Save at the right hand bottom of the panel to save the changes made.
To create a new Crankback Profile, click New Crankback Profile tab on the Crankback Profile List panel.
The Create New Crankback Profile window is displayed.
The following fields are displayed:
To delete any of the created Crankback Profile, click the radio button next to the specific Crankback Profile which you want to delete.
Click Delete at the end of the highlighted row. A delete confirmation message appears seeking your decision.
Click Yes to remove the specific Crankback Profile from the list.