DNS Support

The SBC Core supports domain name resolution through external DNS servers. Each IP address context defines one or more DNS server groups. Each DNS server group contains up to eight DNS servers. The zone and/or SIP Trunk Group indicates the DNS Server Group to use for the requests, which require a DNS resolution. The Zone of a particular Address Context is associated with the DNS Group of another Address Context. For example, the DNS Group (D1) is configured in the Address Context (AC1). The SBC supports associating Zone of Address Context (AC2) with DNS Group (D1) of the Address Context (AC1). The ipInterfaceGroup ( that the DNS group uses) is restricted to the same addressContext as the DNS Group. When configuring the DNS group, the SBC associates the IP Interface Group of the same Address Context only.

Within a DNS server group, each server has both a priority and a weight. The SBC sends the requests to the server with highest priority (lower value) first. It uses the servers with lower priority when all higher priority servers are marked unavailable due to previous timeouts. If multiple servers of the same priority exist, requests are load-balanced across servers in proportion to their weights.

The SBC supports the following functionality:

• Using DNS for either A record queries or full NAPTR+SRV+A record queries and is configurable on a per SIP trunk group basis. Preferences for recursion and for name-server support are also configurable
• Using the following DNS queries to gather domain information:
  • DNS NS—Redirects DNS query to other DNS servers
  • DNS NAPTR—Gathers the transport information
  • DNS SRV—Gathers the port information
  • DNS A record—Gathers the address
• Maintaining a DNS Cache, where it stores the DNS records received from DNS servers.The SBC supports removing cached records and changing Time To Live (TTL)
• ENUM queries to DNS servers for call routing
• DNS queries using both UDP and TCP transport and this is configurable
• Manual DNS queries

Locating a SIP Server Using DNS

The SBC uses the DNS procedures RFC3263 to resolve a SIP Uniform Resource Identifier (URI) into the IP address, port, and transport protocol of the next hop to contact.

 When an SIP endpoint (such as UAC) sends a request to a resource identified by a SIP or Secure SIP (SIPS) URI, it resolves that URI into the IP address, port, and transport protocol. This URI either identifies the desired resource where the request is targeted the URI in the Request-URI), or it identifies an intermediate hop towards that resource (the URI in the Route header).

For a SIP call with an unknown transport protocol, or if the URI cannot derive the transport protocol, the SIP endpoint performs a Naming Authority Pointer (NAPTR) query for the domain name in the URI. After the transport protocol is found from the records returned by the NAPTR query, the client uses the Location of Services (SRV) query on the protocol to target host FQDN and port number. Finally, the client performs an Address (A) record query to resolve the domain names returned by the SRV query to obtain the IP address of the server.

Local Cache

For network configurations where SIP Server domain resolution is not available from external DNS servers, the SBC supports a local DNS cache. In this scenario, the SBC performs DNS queries against either external DNS servers or the local cache. The following DNS record types can be configured in the local cache:

• A (Address)
• SRV (Location of Services)
• NS (Name Server)
• NAPTR (Naming Authority Pointer) records

TCP Enhancement

The SBC supports all DNS queries over UDP from the DNS client with no option to configure the transport protocol for DNS servers. Additionally, the SBC supports DNS servers over TCP using the transportProtocol configuration object with two options: udp or tcp. The default value is udp. The flag tcpFallback supports TCP fallback when the configured protocol is UDP. The default value is disabled.

Configuration of Transport Protocol

The DNS Group Transport Protocol option allows the user to choose either UDP or TCP transport protocol for a DNS query for the associated DNS Group.

The figure below depicts DNS support when the transport protocol for the DNS server is configured as TCP.

TCP Connection

Support for TCP Fallback

The SBC sends DNS queries as UDP messages to serve DNS requests. UDP messages are preferred over TCP messages as TCP connections consume computing resources for each connection. DNS servers get numerous connections per second and using TCP can add too much overhead. However, when the response data is received with TC flag, then DNS Client uses TCP as transport protocol to resolve the request.

Enable the tcpFallback flag per DNS server to notify the DNS client to support TCP fallback, when the DNS response on the UDP is received with TC flag.

The figure below depicts TCP Fallback when the initial transport protocol is UDP and tcpFallback flag is enabled for that particular DNS server:

TCP Fallback

TCP connection Pool

The DNS client maintains the TCP connections in the TCP Pool in order to enable the DNS client to reuse those TCP connections to deliver the DNS query to the same server.Thus, the DNS client avoids opening TCP connection each time the DNS query comes for the same server. However, the DNS client removes the TCP connections periodically from the TCP Pool which are least recently used and their ideal timer expires.

DNS Cache Management and Override TTL

The SBC supports the following functionalities:

• Flush the DNS Cache
• Override Time To Live (TTL)

Flush the DNS Cache

The SBC clears a DNS cache for:

• Specific DNS group
• FQDN (Full match or substring)
• Full cache on SBC

The SBC supports the following FQDN scenarios:

Override Time To Live (TTL)

SBC  overrides the TTL value with a new value if the matching FQDN and record type is found in the given DNS Group. If that FQDN value is not matching, it returns an error.

Manual DNS Query

The SBC performs a manual query when the cache receives updates of the IP address updates, TTL and port in response to the query sent to the server.. The SBC updates the response if the record is already present; otherwise, it creates a new entry.

Two types of manual queries:

• Manual queries including the server : The SBC sends the query to the specific server. If the SBC receives the response, it updates the cache; otherwise, it generates an error message.

• Manual queries which do not include the server: The SBC sends the query to the first server in the list. If the SBC does not receive the response from that server, it continues to the next server, and so on, until it receives the response.

  Note

  The SBC supports up to eight DNS servers in a DNS group. 

  
  

If the SBC does not receive a response to the DNS query, it displays an error after a configurable timeout. The manual DNS query supports resending a request over TCP if the response is received with the TC (truncation flag) set, and if TCP Fallback is enabled

Loss on DNS Service

The SBC raises an alarm when the server is blacklisted.

The SBC blacklists the server when one of the following conditions exist:

• cannot establish the TCP connection with the DNS server after a configured number of retries
• does not recieve a response from the DNS server for TCP, despite the connection being established
• does not receive a response from the DNS server for UDP, after a configured number of retries

In the above scenarios, the SBC generates the sonusSbxDnsServerBlacklistedNotification alarm. The alarm is cleared by the sonusSbxDnsServerRecoveredNotification alarm.

For more information, refer to Domain Name Server (DNS) Alarms.

DNS Service Record (SRV) pathCheck

The SBC supports the following SRV functionality:

• Service Record (SRV) lookup while performing DNS query for FQDN based targets. The SBC tracks the FQDN based IP peers that are configured using SRV and A/AAAA records. This provides more flexibility with the SBC tracking the FQDN peers based on SRV records and corresponding A/AAAA record combinations. Using this method, the SBC reports the availability status of the FQDN peers for each combination individually.
• SIP OPTIONS ping. The SBC sends the SIP OPTIONS request periodically to the configured IP peer (both IPv4 and IPv6 FQDN are supported) to check the status and discover new capabilities. The SBC sends this OPTIONS request using the Signaling Port of the zone configured for the peer. The OPTIONS ping feature verifies the peer-to-peer connectivity, and if required, enable it on an existing IP peer object.
• Configuring the frequency of OPTIONS requests. If the peer does not respond after a configurable number of consecutive OPTIONS timeout, the SBC declares it as down and does not send any new calls to this peer. While the peer is down, the OPTIONS based pinging continues. After a configurable number of consecutive successful OPTIONS transactions, The peer is  recovered and UP.
  
  To support this feature, the default value of hostPort configuration under ipPeer pathCheck option is updated to 5060. To enable this feature, set hostPort under ipPeer pathCheck option to 0.

• When the pathCheck profile is attached to an FQDN based IP peer with hostPort set to 0, the pathCheck task performs SRV lookup to resolve the port numbers. The resolved port numbers are used to send OPTIONS ping to the IP peer.

  Note

   For FQDN based IP peers attached with the pathCheck profile, A/AAAA query is already supported by the pathCheck task. The SBC supports SRV if hostPort is set to 0.

   

   

• When the pathCheck profile is attached to an FQDN based IP peer configured with a hostPort (other than the value 0), the pathCheck task does not perform SRV lookup. It uses the configured port to send OPTIONS ping to the IP peer.

The pathCheck task processes DNS SRV response as follows:

• When SRV query returns multiple SRV records, the pathCheck task sorts SRV records based on weight and priority and saves all the records. The pathCheck task then continues through all the SRV records in the same order after the sorting to perform A/AAAA query on each SRV record.

The pathCheck task processes DNS A/AAAA response for each SRV record as follows:

•  When an A/AAAA query for a given SRV record returns multiple A or AAAA records, those records are saved and processed. The SBC sends the OPTIONS ping to all resolved IP addresses of the given SRV record, and repeats the same process for the next SRV record, performing an A/AAAA query until all SRV records complete.

The pathCheck task maintains overall status of an FQDN-based Peer just like it does for the IP based Peer: It tracks and updates status of the FQDN peer using the OPTIONS ping messages sent to all learned SRV record combinations. When the pathCheck task tries the multiple IP Address/Port combinations:

• if one IP/Port combination is reachable, then the FQDN target is considered as UP.
• if all the IP/Port combinations are un-reachable, then the FQDN target is considered as DOWN.

If a DNS query for an FQDN target fails (error, timeout, or no answer records), the pathCheck task retries the DNS query after the configured retry duration in the pathCheck profile.

If an FQDN peer to which the pathCheck profile is attached to is deleted, the pathCheck task clears all associated saved DNS records.

If an FQDN peer to which the pathCheck profile is attached to is modified with a new FQDN, the pathCheck task clears the associated DNS records for the earlier FQDN and performs a fresh DNS query using the newly updated FQDN.

Extended DNS (eDNS) Support

The SBC prefers DNS over UDP when the UDP payload limit is 512 bytes. The Extended Domain Name System (eDNS) improves the scalability of DNS. With this eDNS support, the SBC supports the maximum UDP payload size. This avoids the truncated UDP responses, which in turn try to re-enter over TCP.

Error Response (except for 0) Towards the DNS

If the SBC receives an error response (except for 0) toward the DNS query, it raises an alarm to notify the user to resolve the IP address of the far end carrier.

The SBC uses the DNS Server IP as a key in the alarm.

If the alarm is raised for the current RCODE error, it displays the following fields:

• DNS Server IP
• DNS Zone Name
• RCODE Error value 
• FQDN
• Record type that causes the RCODE

If the SBC observes the RCODE error within the configured monitor interval, then the alarms displays only the DNS server IP and DNS Zone name.

Even though the DNS server observes multiple RCODE errors, it generates a single alarm for that DNS server. In other words, the SBC does not raise an alarm for each of the RCODE errors that the DNS server observes ,and subsequently limits, the rate of alarms generated for a given server.

The SBC generates INFO logs which include Server IP, FQDN, Record Type and RCODE values for every RCODE error that it encounters.

View the INFO logs by entering the following command:

% show table alarm current status

For more information, refer to DNS - DNS Group and DNS Group - CLI