Type: MAJOR

Description

The PES process is not able to send/receive an update to PIPE process.

Repetition

Yes. Repeats each time a failure to update the database for MWI occurs.

Event Codes

sonusPolicyServerPipeErrorCode

Instance Fields

None

Action

Investigate the error_code field to determine cause of failure.

Impact

An update operation failed and the associated update record is lost.

Clearing

Manual

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