In this section:

Use this section to associate a call disconnect reason code to a particular Disconnect SSP.

To View Reason

On the SBC main screen, go to Configuration > Profile Management > Category: Service Profiles > Disconnect Treatment Profile > Reason.

Select the desired Disconnect Treatment Profile from the drop-down list to view its respective Reason parameters.

The Reason window is displayed.

Profile Management - Service Profiles - Disconnect treatment Profile - Reason

To Edit Reason

To edit any of the Reason in the list, click the radio button next to the specific Reason name.

Profile Management - Service Profiles - Disconnect treatment Profile - Reason Highlighted

The Edit Selected Reason window is displayed below.

Profile Management - Service Profiles - Disconnect treatment Profile - Reason Edit Window

Make the required changes and click Save at the right hand bottom of the panel to save the changes made.

To Create Reason

To create a new Reason, click New Reason tab on the Reason List panel.

Profile Management - Service Profiles - Disconnect treatment Profile - Reason Fields

The Create New Reason window is displayed.

Profile Management - Service Profiles - Disconnect treatment Profile - Reason Create Window

The following fields are displayed:

Disconnect Treatment Profile Parameters

Parameter

Description

Reason Code

Disconnect SSP

The name of the Disconnect SSP to execute for the given Disconnect Treatment Profile and disconnect Reason code.

To Copy Reason

To copy any of the created Reason and to make any minor changes, click the radio button next to the specific Reason to highlight the row.

Profile Management - Service Profiles - Disconnect treatment Profile - Reason Highlighted

Click Copy Reason tab on the Reason List panel.

Profile Management - Service Profiles - Disconnect treatment Profile - Reason Fields

The Copy Selected Reason window is displayed along with the field details which can be edited.

Profile Management - Service Profiles - Disconnect treatment Profile - Reason Copy Window

Make the required changes to the required fields and click Save to save the changes. The copied Reason is displayed at the bottom of the original Reason in the Reason List panel.

To Delete Reason

To delete any of the created Reason, click the radio button next to the specific Reason which you want to delete.

Profile Management - Service Profiles - Disconnect treatment Profile - Reason Highlighted

Click Delete at the end of the highlighted row. 

Profile Management - Service Profiles - Disconnect treatment Profile - Reason Delete Confirmation

When prompted, click Yes to remove the specific Reason from the list.

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