Type: MAJOR

 

DescriptionThis alarm indicates that the license server is not returning licenses, and the licenses held at the SBC have transitioned to grace mode.
RepetitionOnce when all license servers starts declining license requests, and if not cleared, then once every day.
Event Codes
  • sonusAlarmNodeID
  • sonusAlarmLevel
  • sonusAlarmSequenceId
  • sonusAlarmTime
  • sonusAlarmDescription
Instance FieldsNone
Action
  • Check the network connectivity between the SBC and the license server.
  • Investigate SBC debug logs for signs of error with license requests.
ImpactLicenses are not returned by the license servers, and the SBC operates on limited duration grace licenses available locally.
ClearingAutomatic; sonusCpLicenseGraceModeCleared

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