Type: MAJOR

VNF ID1.3.6.1.4.1.2879.2.10.1.1.1.0.37

Description

This alarm indicates that the authentication failed for the surrogate endpoint

Repetition

None

Objects

  • sonusAlarmNodeID
  • sonusAlarmLevel
  • sonusAlarmSequenceId
  • sonusAlarmTime
  • sonusAlarmDescription
  • sonusSurrRegMethodName
  • sonusSurrRegPeerName
  • sonusSurrRegUserPart
  • sonusSurrRegPeerIpAddress
  • sonusSurrRegPeerPortNum
  • sonusSurrRegPeerZoneId

Action

If this alarm occurs repeatedly, operator intervention is required to check if the password is correctly set at the SBC and AS.

Impact

If the mismatch happens during a call, then the call is cleared. If this happens during registration, surrogate registration is deleted and the retry timer is restarted.

Clearing

Automatic

  • sonusSbxSurrRegAuthenticationClearNotification

This clearing alarm is raised when surrogate registration is disabled. The corrective action should be to check username/password so that it is similar to what is configured at application server.