sonusSbxNetMgmtClientInformReqQueueFullNotification - MAJOR

Description

The trap indicates the specified number of InformRequest PDUs destined to the specified Management Client were discarded because the InformRequest PDU queue is full.

This situation can occur if the Management Client does not quickly process and respond to the received InformRequest PDUs, or if communication with the Management Client is lost.

Repetition

None

Objects

• sonusNetMgmtClientName
• sonusNetMgmtInformReqDiscards

Action

Take the following actions, as appropriate:

• If this situation occurs occasionally, increase the InformRequest PDU queue size (refer to sonusNetMgmtClientInformReqMaxQueue).
• If this situation occurs repeatedly, it is an indication that communications is lost with the Management Client, either because of network problems, or because the Management Client is no longer operational.

Ribbon recommends to configure this device to send an alarm PDU for this notification (not an InformRequest PDU) to all Management Clients, thus bypassing a problematic InformRequest PDU queue for quick identification and resolution.

Impact

Clearing