Type: CRITICAL

Object ID1.3.6.1.4.1.2879.2.10.1.1.24.0.1

Description

This alarm is triggered when the SBC receives one of the following errors against a EDNS query from the DNS server:

  • NOT_IMPLEMENTED
  • FORMAT_ERR
  • SERVER_FAILURE

Repetition

No

Objects 

  • sonusAlarmNodeID
  • sonusAlarmLevel
  • sonusAlarmSequenceId
  • sonusAlarmTime
  • sonusAlarmDescription
  • sonusDnsServerIp

Action

Do one of the following to avoid receiving this alarm:

  • Bypass the DNS server to prevent further eDNS queries.
  • Set the DNS Group flag, dnsFallback, to “disabled” to send an EDNS request towards the DNS server irrespective of any DNS failure response. For configuration details, refer to DNS Group - CLI.

Impact

The DNS Server is barred for future eDNS queries.

Clearing

Manual