sonusCpSystemSwitchoverIncompleteNotification - Major

Description

This alarm indicates that this CE started to switchover but the process did not complete, leaving the system in an undefined state.

Repetition

Objects

• sonusAlarmDescription—A description of the alarm that generated the alarm.
• sonusAlarmLevel—The severity level of the event that generated the alarm.
• sonusAlarmNodeID—The unique identifier of alarm generating device.
• sonusAlarmSequenceId—A consecutive number assigned to each alarm in a sequence of alarms that are sent to one management client.
  Each management client has its own set of sequence IDs.
• sonusAlarmTime—The date and time of the event that generated the alarm.

Action

Manual intervention is required to recover the system to full redundancy. Contact Ribbon Support for assistance.

Impact

The redundancy switchover did not complete. Call processing continues but the platform is in an indeterminate state and the two CEs will not sync correctly.

Clearing

Manual