Type: MAJOR

Object ID1.3.6.1.4.1.2879.2.8.1.2.1.19.0.3

Description

This alarm indicates that the connection to the License Manager failed.

Repetition

Repeats for each occurrence.

Objects

  • EVENT_LICENSE_MANAGER_SERVER_CONNECT_ERROR
  • sonusAlarmNodeID
  • sonusAlarmLevel
  • sonusAlarmSequenceId
  • sonusAlarmTime
  • sonusAlarmDescription
  • sonusServerIpAddress
  • sonusLicenseManagerGraceDaysLeft

Action

Check the IP address in the message and check connectivity to that address.

Impact

The SBC will not be able to register with RAMP.


Note

If the SBC remains disconnected from the managing RAMP instance for an extended period of time, the SBC will operate in an unsanctioned manner from a licensing perspective. Reconnect the SBC to the managing RAMP instance.

Contact Ribbon Global Product Support for more information regarding the need for the SBC to remain in constant contact with the managing RAMP instance.

Clearing

Manual