Use this window to view and configure mappings between specific SIP status codes and internal (Call Processing Component) cause codes. These cause maps are components of SIP To CPC cause map profiles. The mappings for the default SIP To CPC cause map profiles can be listed in this window, but you cannot modify or delete the cause maps within a default profile. However, you can create new cause maps within a custom cause map profile you have added. Refer to SIP Cause Code Mapping - SIP To CPC Cause Map Profile for information on how to create a custom profile object.

If you choose to base your custom profile on one of the default profiles, any cause maps you create for your custom profile override the mapping specified in the base profile. Otherwise, the custom profile reflects the cause maps of the profile on which it was based. 

To View Cause Maps

On the SBC main screen, go to Configuration > Profile Management > Category: Signaling Profiles > SIP Cause Code Mapping > SIP To CPC Cause Map Profile > Cause Map or
All > Profiles > Signaling > SIP Cause Code Mapping > SIP To CPC Cause Map Profile > Cause Map

The Cause Map window opens. Select a cause map profile in the SIP To CPC Cause Map Profile list to see the cause maps for a specific profile.

To Create a Cause Map

You cannot add new cause maps to any of the default cause map profiles. To create a new cause map for a custom cause map profile you created:

  1. In SIP To CPC Cause Map Profile, select the name of the custom cause map profile to which you want to add the cause map.
  2. Click New Cause Map. The Create New SIP To CPC Cause Map Profile window is displayed.  

  3. Use the following table to enter parameters and click Save.
ParameterDescription
SIP CauseSpecifies a SIP status code value. The range allowed is 300 to 606.
CPC CauseSpecifies the CPC code value to map to the given SIP Cause value. The range allowed in 1 to 127.

To Edit a Cause Map

You cannot edit the cause maps for the default profiles. To edit a cause map in a custom cause map profile:

  1. Click the radio button next to the specific cause map. The Edit Selected Cause Map window is displayed below.
  2. Make the required changes and click Save.

To Copy a Cause Map

You cannot copy a cause map in a default profile. To copy a cause map from a custom cause map profile to edit and use in the same custom profile:

  1. Click the radio button next to the specific cause map you want to copy.
  2. Click Copy Cause Map. The Copy Selected Cause Map window opens.
  3. Make any required changes and click Save.

To Delete a Cause Map

You cannot delete a cause map in a default profile. To delete a cause map from a custom cause map profile:

  1. Click the radio button next to the specific cause map that you want to delete.
  2. Click the X icon at the end of the row to delete the cause map.
  3. Confirm the deletion when prompted.

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