In this Section:

 

Note

The EMA object Workspace Settings is accessible only to EMA users with administrative privileges.

 

Use this object to configure and customize Workspace that suits the roles of different users. However, before you configure workspaces for different user roles, it is imperative to be well versed with the general concept of Workspace as implemented in the EMA.

This section describes:

  • Workspace, as appearing in the EMA top bar
  • The Workspace Settings EMA object.

Workspace in the EMA Top Bar

The top bar of the EMA contains a Workspace drop-down list.The user interface of the EMA changes based on the option selected from the Workspace drop-down list.

Workspace - Classic (default)

Note

An administrator can customize the workspaces available to other users using the Workspace Settings, which is visible only to users with administrative privileges. For other types of users, the menu and objects provisioned by the administrator are displayed. For information on the menu and objects/screens available to different types of EMA users, see the table Workspace and EMA Screens for Different Types of Users.

Workspace - Drop-down List

 

The options in the drop-down list represents the scope and intent of the EMA user for the ongoing session. For example, the Classic workspace allows the user to use all the functionalities of the EMA. Compared to Classic, other options offer limited scope. The differences in scopes of the selected workspace for a user with administrative privileges are:

Administration

The menu and objects related to administration of the system are displayed. The menu displayed on the top bar are:

  • Users and Application Management
  •  System Administration
  • Accounting and Logs
  • Traps and SNMP

Workspace - Administration

Basic Configuration

The menu and objects that are most frequently used pertaining to the basic configuration of the SBC are displayed. The menu displayed on the top bar are:

  • System Setup
  • System Provisioning
  • Security Configuration
  • Profile Management
  • Configuration Wizards

Workspace - Basic Configuration

Classic

All EMA menus and objects are displayed. This is the default workspace for an user with administrative privileges.

Workspace - Classic

Monitoring

The menu and objects necessary for monitoring the system are displayed. The menu displayed on the top bar are:

  • Dashboard
  • Policers
  • Trunks and Subscribers
  • Zone
  • CAC
  • System
  • Security

Workspace - Monitoring

Troubleshooting

The menu and objects necessary for troubleshooting the system are displayed. The menu displayed on the top bar are:

  • Troubleshooting Tools
  • Call Trace/Logs/Monitors

Workspace - Troubleshooting

 

See the Workspace Settings section to know how an administrator can customize the workspaces available to different types of users.

 

Workspace Settings

The Workspace Settings is a tool for the SBC administrators to customize and provision workspaces (a collection of menu and EMA objects/screens) for different types of EMA user, based on the enterprise policies and requirements.

To use the Workspace Settings tool, log on to the EMA as an administrator and navigate to Administration > Users and Application Management > Workspace Settings. The Workspace Settings window is displayed.

Note

Workspace Settings tool is accessible only by administrators.

Workspace Settings

To Customize Administrator's Workspaces

To customize the workspaces for an administrative user, use the Available Workspaces - Administrator table. By default, the Workspace for an administrator is set to Classic, and all the workspaces are available for the administrator.

Available Workspaces - Administrator

 

To set an workspace other than Classic as the default workspace for an adminsitrator, click Default corresponding to the desired workspace.

To make workspaces unavailable for administrator, click the check-boxes corresponding to the undesired workspaces.

Click Save to save the changes, or Undo Edits to cancel them.

To Customize Workspaces for Non-Administrative Users

To customize the workspaces available for other types of users, select the user's role from the User Role drop-down list (default User Role is Administrator).

User Role - Drop-down List - Administrator (default))

 

For example, use the User Role drop-down list to select the user's role as Operator.

User Role - Operator

 

The change in the user's role is reflected in the Available Workspaces - Administrator table. The available workspaces for an user of type Operator and the default workspace is shown below:

Workspaces - Operator

 

To set a workspace other than Basic Configuration as the default workspace for an Operator (or other types of users, based on the type selected from the User's Role drop-down list), click Default corresponding to the desired workspace.

To make workspaces available/unavailable for a user of type Operator, click the check-boxes corresponding to the desired/undesired workspaces.

Click Save to save the changes, or Undo Edits to cancel them.

The following figure shows the list of workspace options with a custom workspace added. Refer to Users and Application Management - Custom Workspaces for information on creating custom workspaces.

Workspace list - Customized

Default Workspace and Provision for Customization

An administrator can customize and provision workspaces for other types of users. The table below depicts the scope of such customization.

Workspace and EMA Screens for Different Types of Users

RoleOptions in the Workspace Drop-down ListDefault Workspace

Provision for Customization

Administrator
  • Administration
  • Basic Configuration
  • Classic
  • Monitoring
  • Troubleshooting
ClassicThe administrator can use any workspace.
Field Service
  • Basic Configuration
  • Monitoring
  • Administration
Basic ConfigurationThe SBC administrator can make additional workspaces available.
GuestMonitoringMonitoringThe SBC administrator can make additional workspaces available.
Operator
  • Basic Configuration
  • Monitoring
  • Troubleshooting
Basic ConfigurationThe SBC administrator can make additional workspaces available.

Security Auditor

TroubleshootingTroubleshootingOnly Troubleshooting workspace is available for the Security Auditor role.
CaleaLimited EMA functionality, as permissible for a Calea user.Limited EMA functionality, as permissible for a Calea user.Limited EMA functionality, as permissible for a Calea user.


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