In this section:
This object is used to create and maintain the days of the year that are national holidays.
To View Holiday
On SBC main screen, go to Configuration > Profile Management > Category: Call Routing Profiles > Holiday. The Holiday window is displayed.
To Edit Holiday
To edit any of the Holiday in the list, click the radio button next to the specific Holiday name.
The Edit Selected Holiday window is displayed below.
Make the required changes and click Save at the right hand bottom of the panel to save the changes made.
To Create Holiday
To create a new Holiday, click New Holiday tab on the Holiday List panel.
The Create New Holiday window is displayed.
The following fields are displayed:
To Copy Holiday
To copy any of the created Holiday and to make any minor changes, click the radio button next to the specific Holiday to highlight the row.
Click Copy Holiday tab on the Holiday List panel.
The Copy Selected Holiday window is displayed along with the field details which can be edited.
Make the required changes to the required fields and click Save to save the changes. The copied Holiday is displayed at the bottom of the original Holiday in the Holiday List panel.
To Delete Holiday
To delete any of the created Holiday, click the radio button next to the specific Holiday which you want to delete.
Click Delete at the end of the highlighted row. A delete confirmation message appears seeking your decision.
Click Yes to remove the specific Holiday from the list.