Use this window to map SIP headers to XML elements as part of creating a SIP Rec Metadata Profile. The list of SIP header mappings associated with a profile determine which headers are sent in the metadata that accompanies a call that is sent to a Session Recording Server ( SRS), and determines which XML elements are used to convey the headers. A profile can have a maximum of 32 associated mappings between SIP headers and XML elements. Refer to Services - SIP Rec Metadata Profile for information on creating the profile objects. Refer to SIPREC Support for more information on SIP session recording.

From the SBC main window go to: All > Profiles > Services > SIP Rec Metadata Profile > SIP Header. The SIP Header window opens showing a list of all mappings defined across all profiles. To filter the list, select a specific profile from the SIP Rec Metadata Profile list.

SIP Header Window for SIP Rec Metadata Profiles

To Create a SIP Header to XML Tag Mapping

  1. To add a new mapping between a SIP header and an XML element:
  2. Select the profile with which you want to associate the mapping in the SIP Rec Metadata Profile list. The option to create a new mapping only becomes active after you select a profile.

  3. Click New SIP Header. The Create New SIP Header window opens.

    Create New SIP Header Window

  4. Use the following table to enter parameters and click Save.
ParameterDescription
SIP Header NameEnter the name of a SIP header you want to send in XML metadata when calls are sent to the SRS. The header name you enter can contain upper, lower, or mixed case characters, including special characters.
SIP To XML Tag NameEnter the name of an XML element you want to use to convey the header when it is sent to the SRS. The tag name you enter can contain upper, lower, or mixed case alphanumeric  characters but cannot include any special characters.
Warning
 

You cannot create multiple entries using the same SIP header.

To Edit a SIP Header to XML Tag Mapping

To edit an existing SIP Header to XML tag mapping:

  1. Disable the profile that contains the mapping you want to edit. Refer to Services - SIP Rec Metadata Profile.
  2. Click the radio button adjacent to the name of the SIP Header mapping you want to edit. The Edit SIP Header window opens.
  3. Update the parameters as needed and click Save.

To Copy a SIP Header to XML Tag Mapping

To copy an existing SIP Header to XML tag mapping and associate it with the same profile:

  1. Click the radio button adjacent to the name of the SIP Header mapping you want to copy. 
  2. Click Copy SIP Header.  The Copy SIP Header  window opens.
  3. Update the parameters as needed and click Save. 

To Delete a SIP Header to XML Tag Mapping

To delete an existing SIP Header to XML tag mapping:

  1. Disable the profile that contains the mapping you want to delete. Refer to Services - SIP Rec Metadata Profile.
  2. Click the radio button adjacent to the name of the SIP Header Header you want to delete.
  3. Click the red  X at the end of the row to delete.
  4. Confirm the deletion when prompted.
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