Use these instructions to configure your SBC(s) with basic network interface information, and to configure SecureLink application to allow Ribbon personnel to remotely set up your SBC platform.
SecureLink is a third-party remote access management tool used extensively by Ribbon Support team to allow dedicated remote connectivity into Ribbon equipment while providing customers with the latest in security and audit capabilities. SecureLink creates an outbound connection to Ribbon, and only allows inbound traffic from Ribbon (e.g. only Ribbon personnel can use this connection).
Server names are known (i.e. “XYZSBC1a” and “XYZSBC1b” as an HA pair).
BMC, management and DNS IPs are known (use table below).
DNS registration code is known (use table below).
Router is configured and connected to SBC mgmt. ports.
Router can send traffic to public Internet.
User obtained from Ribbon the unique registration code for each SBC unit.
User provided server name(s), mgmt. IP(s), and NTP IP to Ribbon.
The following table depicts the information needed to install SecureLink, and is divided into three sections. You will use this information in the subsequent sections below.
Click here to download an example Prerequisites Table in MS Excel.
Referencing the above three configuration details, perform the following steps to install SecureLink for remote access:
The SBC servers ship pre-configured with IP address 169.254.77.1 to facilitate out of the box access to the BMC web interface. You must configure your PC/laptop IP address to be on this network so that it can communicate with the SBC 5x10/5400/7000 server.
Connect your PC/Laptop via an Ethernet cable to the Field Service Port (FSP) at the back of SBC unit as shown in one of the figures below, and power up the SBC (if not already on).
The SBC 5210 chassis rear view shown above includes four media ports. The SBC 51x0 chassis only contains two media ports.
From Control Panel, set your PC/Laptop IP address to 169.254.77.2, subnet mask to 255.255.255.0, and default gateway to 169.254.77.1.
Windows 7 Path: Control Panel > Network and Sharing Center > Local Area Connection > Local Area Connection Properties > Internet Protocol Version 4 (TCP/IPv4) Properties
Type the pre-configured IP address 169.254.77.1 in a web browser (Firefox recommended. If using Internet Explorer, you must manually add "https://169.254.77.1" as a trusted site) to connect to the BMC web interface.
If you receive a security certificate warning, ignore the warning and continue to the website.
Log on to SBC BMC GUI. The SBC BMC main screen is displayed.
Navigate to Configure > Network.
The Network Settings screen is displayed.
Enter the BMC IP Address, Prefix and Default Gateway network settings, and click Save to save the configuration.
Disconnect the laptop from FSP, and then connect the FSP Port to the router.
Connect a PC to the IP network that can access the BMC IP address.
Continue to section B to configure network management interfaces.
Configure primary and secondary management IP interfaces.
Log on to the SBC BMC GUI.
The SBC BMC main screen is displayed.
IPv4 Default Gateway
Navigate to Administration > System Administration and select Secure Link from the navigation panel.
From the SecureLink window, enter DNS IP Address associated with your network and the assigned Registration Code (obtained from Ribbon).
Click Enable Gatekeeper Access.
Wait a minute or two for Gatekeeper access field to change to "enabled" before proceeding.
Click Test SecureLink Access to perform Host name lookup and Direct connectivity tests.
Observe "Passed" indication for both tests. The SBC is now configured for SecureLink remote access!
If you have an HA configuration, return to section 1. Configure BMC For Remote Access and repeat all steps in this procedure for the second SBC 5000/7000 series unit. Then continue to the next step. (Be sure to use Unit B’s information from the Prerequisites Table).
Contact your Ribbon representative to test remote connectivity to SBC 5000/7000 series platform via SecureLink.