To download a software package from the Ribbon Support Portal:
Click SERVICES > RIBBON SUPPORT PORTAL.
- Enter your Ribbon-provided credentials to log on to the portal.
- Click DOWNLOADS in the Ribbon Support Portal.
- Select the GENBAND tab and click the DOWNLOAD SOFTWARE NOW link.
- Ribbon's Global Software Center opens in a new window. On this window, hover over Software Releases and select Advanced Search.
- The Software Search page appears. Search for the required product name and filter the results for the required model and software image.
- To open the Software Overview page, double click the row in the table containing the software to be downloaded.
- Select the row in the table containing the required vendor version, to activate the Download button.
- You are prompted to fill out a form to confirm your company’s business address for software compliance purposes.
- Accept the license agreement to begin software download.
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