Table of Contents
About EdgeView 16.1.0 Release Notes
This document describes new features, the latest hardware and software requirements, known limitations and other pertinent release information for the latest release of EdgeView 16.1.0 .
Related Documentation
The EdgeView 16.1.0 documentation is located at the following Ribbon Wiki space: EdgeView 16.1.0 Documentation Home .
Release Notes Use and Distribution
Ribbon product release notes are protected under the copyright laws of the United States of America. This work contains proprietary information of Ribbon Communications, 6500 Chase Oaks Blvd, Suite 100, Plano, TX 75023 U.S.A. Use, disclosure, or reproduction in any form is strictly prohibited without prior authorization from Ribbon Communications.
Problems or Questions
For problems or questions, contact the Ribbon Support through telephone or fax:
- Ribbon Support Portal: https://ribboncommunications.com/services/ribbon-support-portal
- Voice: +1-833-RIBBON1 (1-833-742-2661)
- Japan Support Assistance Center: +81-3-6414-8550 (Japanese Language Support)
- Former Edgewater Networks Technical Assistance Center: +1-408-351-7200,#2 or +1-408-351-7255 (Americas), +44-203-769-0576 (EMEA)
About EdgeView Service Control Center
EdgeView Service Control Center offers a multi-tenant approach for remote configuration and central management of Ribbon Communications Intelligent Edges . The Service Control Center also offers auto-provisioning of VoIP phones without the overhead of running a complex software on separate hardware.
Using the EdgeView software, enterprises and service providers can monitor and troubleshoot VoIP performance statistics from a central location, thus enhancing the support services provided to their customers. As a virtualized micro-services based appliance, EdgeView offers excellent scale, high performance, agility, and cost-effectiveness providing a solid secure foundation for those enterprises and managed service providers considering hosted or managed, premise cloud or hybrid UCaaS offerings.
EdgeView manages networks of all sizes. EdgeView can be deployed as a standalone system or in a high-availability virtualized micro-service configuration for carrier-grade environments.
Supported Platforms
EdgeView version 16.1.0 supports the following platforms:
- 302/304
- 2900
- 4550v2
- 4806v2
- 4808v2
- 6000
- 7304
Refer to EdgeView and EdgeMarc Interoperability Matrix for a detailed EdgeView interoperability matrix.
Required Software Versions
The following software versions are required for this release and are available for download from the Customer Portal:
| Product | Date | Software/Update Package |
|---|---|---|
| EV 16.1.0 Software | 12/18/220 | Filename : cluster-install-ev.sh Filesize: 26408 |
How to Verify Currently Installed Software/Firmware Versions
Use the EdgeView SCC WebUI to verify the currently installed software version.
- Open the WebUI and click the Admin tab.
- On the Admin page, you can see the current software version under Software Version.
Upgrade Notes
This section contains specific upgrade notes for customers planning to upgrade to EdgeView 16.1.0. For details on supported releases and upgrades, see Upgrade EdgeView .
For an EdgeMarc Swap (eSWAP) use case, EdgeView can be configured to automatically import legacy EdgeMarc devices and collections from 14.x.x to 16.x.x. Once configured, any future 14.x.x modifications are automatically reflected on 16.x.x. To synchronize an EdgeView 14 with an EdgeView 16, refer to Synchronize EdgeView 14 with EdgeView 16.
Resolved Issues - Severity 1
There are no resolved issues of high severity in this release.
Resolved Issues - All Other Severities
| Issue ID | Case No. | Sev | Problem Description | Resolution | |
|---|---|---|---|---|---|
| 1 | SCC-8133 | 201005-339131 | 2 | The EdgeMarc container was not recovering from a container based interruption. | This has been fixed. |
| 2 | SCC-8111 | 200929-338234, 201016-341086, 201130-347809 | 2 | The EdgeView GUI seems slow (when changing between devices in the 'Device List' page) as a result of the EdgeMarc container being unhealthy. | This has been fixed. |
| 3 | SCC-8082 | - | 3 | Navigation Bar to only show what is Visible | The options in the top navigation bar are visible according to the user's provisioned roles. |
| 4 | SCC-7593 | 200519-317360 | 3 | High Availability clusters that were running inside of environments that prohibit direct root ssh access during cluster formation were unable to successfully form. | Alternative mechanisms were implemented to allow cluster formation and operations to occur on different ports without direct root ssh access between the cluster members. |
| 5 | SCC-8220 | 201026-342386, 201016-341086, 201130-347809 | 3 | Cassandra container was not healthy | Software improvements made to Cassandra configuration to address this. |
Known Issues - Severity 1
| Issue ID | Case No. | Sev | Problem Description | Resolution | |
|---|---|---|---|---|---|
| 1 | SCC-8272 | - | Elastic indexing of cassandra SIP calls causes performance issue. Indexing each from/To DID SIP calls takes up lots of CPU time giving a slow performance. | For this release, the indexing is disabled. Other options are being explored to index the DIDs to achieve search by DIDs functionality without degrading the performance. | |
| 1 | SCC-8465 | - | MOS and other call aggregation code is creating a huge load on the system. | TBD |
Known Issues - All Other Severities
| Issue ID | Case No. | Sev | Problem Description | Resolution | |
|---|---|---|---|---|---|
| 1 | SCC-6842 | 201207-348809 | 3 | Add an EdgeMarc to EdgeView (primary VM) after EdgeView HA deployment:
Once the action is completed, and you try to download the logs by clicking on the download icon, the following is observed: the "Snapshot doesn't exist" message is displayed in the EdgeView , even though the Action log reported "Completed successfully". | To be Resolved post Release 16.1.0 |
| 2 | SCC-8028 | - | 3 | Inbound/Outbound call:
| TBD |
| 3 | EM-25755 | 201201-347978 | 3 | VOS version 15.6.0 is the minimum VOS for this NEW 2900PoE when EdgeView 15.x or 16.x is being deployed. in VOS 15.6.0 and earlier for the new 2900PoE, the /var/ewn_model parameter is not present, which is required by EdgeView to display the correct model in the EdgeView UI. 2900PoE RevB with VOS 15.6.0 or lower the EdgeMarc displays incorrectly in EdgeView. | EdgeMarc 2900PoE RevB must have a minimum VOS of 15.6.0 for EdgeView 16.0.4 or greater. The label located on the bottom of the system is 125-2900EPoE-01-B for identification purposes. |
| 4 | SCC-8328 | 201124-347101 | 3 | eSWAP process ends with “unsuccessful” error message w/ EV 16.0.2. | Validate status of EdgeMarc and ignore error message if the actual eSWAP was completed successfully. |
| 5 | - | 201207-348811 | - | Request for Feature: Unable to remove the corrupted (e.g. incompatible FW release) EdgeMarc and start over w/ EdgeView 16.0.2 & EdgeMarc VOS 15.5.1. | Investigation started. |
| 6 | SCC-8438 | 201223-351336 | 3 | EdgeView 16.0.4 has stopped to display an IP address of any EdgeMarc model for an unknown reason. | Upgrade EdgeMarc to 15.6.0 or later firmware. Older firmware like 15.5.1 does not send the NAT’ed IP to EdgeView and only the public address. If an EdgeMarc has been running 15.6.0 firmware, managed by EdgeView and downgraded to 15.5.1, EdgeView will continue to show that NAT’ed IP. |
| 7 | SCC-8009 | - | 4 | Unable to open SWe Lite and other EdgeMarc devices immediately after registering to EdgeView. | Wait 10 - 15 minutes and the system will open. |
| 8 | SCC-8436 | 201222-351330 | 2 | Password requirement for EdgeMarc router is different when configured in EV16 vs directly on EdgeMarc. | This is as designed. The EdgeView System is a central management piece and always enforces the latest security requirements as intended to manage the latest VOS on all EdgeMarc routers. |
New Features in This Release
SCC-7171 EdgeView uses Unique Device Certificates for EMpath Communication
EdgeView uses unique certificates to manage mutual authentication between EdgeMarc s and EdgeView .
SCC-8016 The Enhanced Collection card displays Rolled up Status from Devices within the Collection Hierarchy
The collection card displays rolled up details from devices within the collection hierarchy. The enhancements made to the collection card include:
- Search collection and enhanced collection details
- For Legacy collection, only the EdgeMarc details are displayed and the Legacy label is shifted to the top-right.
- EdgeMarc path warning is displayed for SBC devices as well.
- EdgeMarc/EdgeView with Active and Down device count 0 will display N/A in the donut.
- The collection name tooltip is displayed on the Collection name hover.
SCC-8017 EdgeView Admin is able to change the Application Logo and Footer Text
The EdgeView admin is able to update the white label data and there is a button to restore the default white labelling data. The EdgeView admin can:
- see a separate section for branding with the required fields on the Configuration page.
- see the required information in the form of a tooltip when hovers the mouse over the information icon in the Branding section.
- can upload footer text and logo. The company logo at the bottom and the footer text are collectively known as the white labelling data.
- can restore the default logo and text by clicking the Restore Default button in the Branding section.
SCC-7674 EdgeView provides Basic Inventory Report Enhancements
The basic inventory report is enhanced in order to cater to the requirements of small-scale customers. The inventory report now includes EdgeMarc's hostname, MAC, primary WAN IP, Reachability status, VOS version, age of reachability status, hardware model, uptime, and license status.
Reports are provided for pre-canned Total Calls and Peak Calls for EdgeMarc and EdgeView SweLite, and MOS Score for the EdgeMarc devices viewable in the GUI. For reports more than 24hrs and CDR report, the users have to submit a reporting job and are able to see the status of it under the Report jobs list once complete. This report is for Device Inventory as well.
SCC-5957 Key Items to Run on EdgeView 15 Report
Three critical items namely; Total calls, Peak calls and Average MOS are run on a daily basis from EdgeView reports. It has the ability to run the report as well. The user needs to download the report and the downloaded report is in JSON format. Reports which are dependent on aggregation scripts such as Average MOS, Total Calls and Peak Calls report, only works for the call data generated on EdgeView 16.1.0 and not for the old call data.
SCC-5737 Method Implemented to Export CDR from EdgeView to a Third Party Server using Schedule Report
A new support feature is implemented to export CDR from an EdgeView device to a third party server or supported EdgeMarc and SWelite devices using Schedule Report. With this, the user can:
- Generate CDR report from Report jobs with search by collection level.
- Generate CDR report from Report jobs with search by device level.
- Download the completed CDR report files.
SCC-4116 An Option Included to get EdgeMarc details using Export as JSON Option
An option is included to get EdgeMarc details using Export as JSON. The JSON file contains the MAC address, platform details, firmware details, and vendor details of all connected EdgeMarc devices. The u ser is able to retrieve Device Inventory details by submitting a report or calling EdgeView-API .
SCC-8082, SCC-8157 The Navigation bar on EdgeView displays only the Options that the Logged-In user can use
For a View-only user, the following options are hidden or disabled on the navigation bar:
- The Auto-Provision Devices and Policies option from the top navigation bar.
- The Add New Rule and Schedule A Job buttons at applicable places.
- The Add Recipients button and Active/Status checkboxes on the Rules List and Schedule Jobs List pages (including Collection rules and Jobs).
Under the Rules List and Schedule Jobs List pages, a view-only user can only see the User List or the 'Yes/No' option below Status. Also. a view-only user can navigate to Auto-Provision Devices page by selecting the Status option under the Provisioning tab.
SCC-8257 EdgeView allows multiple replacements on the same legacy device
EdgeView allows replacing the same legacy device multiple times to facilitate lab testing before rolling into production.
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