In this section:
Perform the following steps to analyze your EdgeMarc device:
Select the required EdgeMarc from the devices list as shown in the image below.
Configuring EdgeMarc
Select the Analysis tab from the Devices List screen dialog box.
Configuring EdgeMarc Dialog Box
The MOS, PCAP, Diagnostics, and TWAMP details of the device are displayed.
You can view the MOS score and other call details of the most recent calls from this page.
MOS Score
To view the Call Ladder, which details connectivity between the SIP Phone, EdgeMarc and SIP Server, select the SIP CALL ID of the required call.
Selecting SIP CALL ID
Call Ladder Page
The Call Ladder page also allows you to:
EdgeView allows you to perform packet capture for a better analysis of the traffic on your network. Perform the following steps to perform packet capture:
Select START PACKET CAPTURE from the PCAP pane.
PCAP Pane
Comment: Enter a comment, if required.
Start Packet Capture
Two-Way Active Measurement Protocol (TWAMP) is a protocol that measures two-way or round-trip network performance between two TWAMP-supported devices. TWAMP enables real-time monitoring of LAN-side devices.
Any TWAMP-supported LAN-side device (phone) provides TWAMP without the need for configuration.
Use the EdgeView TWAMP screen to view the connectivity details of the EdgeMarc with EdgeView (see TWAMP page image).
For the LAN-side devices (phones) to show up on EdgeView, run Health Report. Once the phones appear on the Devices > List > Inventories tab, you can run TWAMP on the devices that support it.
You can run TWAMP from the Bulk Actions drop-down list on the Devices List screen.
Run TWAMP
TWAMP Page
You can take a Snapshot of theEdgeMarc log files for the purpose of troubleshooting. The EdgeMarc log file is generated in .tar compressed format and consists of various system log files when extracted.
Select TAKE SNAPSHOT from the Diagnostics screen to generate the .tar file (see Snapshot image).
Select the download icon to download the log files in .tar compressed format (see Snapshot image).
Snapshot
Given below are the log files that are present inside the .tar file:
lan_ring0
sysreport
wan1_ring0
wan2_ring0
.tar File Contents