Contents

Different scenarios require different responses, depending on the severity and urgency of the situation. This article describes different procedures available to be performed on the  device, depending on the scenario.

Catastrophic Recovery on Disk Failure 

Create a USB flash drive with the appropriate operating system ISO file (Alma or Red Hat Linux) to apply in the recovery of a system that has experienced a hard drive failure.

Refer to Installing from a USB ISO Drive Using the Ventoy Application. Remember to Restore the Configuration Settings from Backup afterward.

Major Upgrade – Full Software Installation

When upgrading to a new major release, for example, from 24.0 to 24.1, use the sys-tools image install command after installing the upgraded sys-tools package for the new release. This is a full software installation.

Refer to Upgrading System Software Using the Sys-Tools Application

Factory Reset

After resetting the device to factory default, the  VM and the internal System Management configuration container do not restart automatically. The operator must then run the Setup Wizard again to provision the correct IP network settings; then the VM and container will start. The sys-tools image install step is to re-install the boot partition with a clean copy of the OS files.

Prerequisites

  • Login credentials as user sysadm to the  Command Line Interface (CLI).

Start

  1. Remove the old configuration using one of the following three methods:
    1. Press and hold the config button for 30 seconds
    2. Execute the following CLI command: 
      setupwizard -d

    3. Execute the following CLI command: 
      sys-tools config restore default

  2. Run the Setup Wizard to provision the correct IP network settings. 
  3. Re-ISO the root partition by using a sys-tools image install procedure. Refer to Upgrading System Software Using the Sys-Tools Application.