Use this workflow to order a license for your Edge 8000 device, and to generate a SWe Edge license key.

Prerequisites

  • Administrator (admin) login access to the Edge 8000 WebUI

Workflow

StepAction
1

Order a License

2

Generate a SWe Edge License Key

Order a License

Start

  1. A software license or licenses must be purchased from Ribbon Sales. To purchase a license, contact Ribbon as follows:
    1. Contact a Ribbon Partner.
    2. Contact Sales and Support: 1-833-742-2661.
    3. Fill out the Contact Form (go to https://ribboncommunications.com and click Contact).
  2. Once you complete the order, Ribbon sends you further instructions via email.
    1. For SBC SWe Edge licensing, the instructions explain how to access the self-service portal which you then use to generate a SWe Edge license key. You later use the key to install the SBC SWe Edge license.
    2. For Router licensing, Ribbon ships the product with the appropriate Router license installed if this is a new installation. For an upgrade or an RMA action, Ribbon sends the Router license, which must be installed.
    3. For Analog licensing, Ribbon always ships the product with the appropriate Analog license installed. No additional action is required for Analog licensing.

Generate a SWe Edge License Key

Start

  1. Locate and record the SBC SWe Edge ID from your device.
    1. From the Settings tab of the Edge 8000 WebUI, click the Home tab.
    2. From the SWeEdge panel, record the SWe Edge ID number. This serves as the SBC SWe Edge ID.
  2. Access the Ribbon Self-Service Licensing and Download Portal and enter credentials.
  3. Click Generate License Key.
  4. Click Configuration.
  5. Enter the SBC SWe Edge ID in the UUID#1 field and click Generate.
    Within 24 hours, you will receive an email (check spam folder) with an attachment.
  6. Save the file attachment, which is the license key in .XML format.
    This is the license key you will need for the license installation.