Contents

Once you have configured a pair of Edge 8000 devices for High Availability (HA) and installed an HA license, you can select HA-related configuration options from the web-based SBC SWe Edge user interface. The following topics describe user interface changes related to HA that appear within the five general tabs of the SWe Edge WebUI.

Settings Tab

By default, in the Settings tab you can only configure the settings of your SBC SWe Edge through the Active instance. The Standby instance is mainly in a view-only permissions mode unless otherwise specified.

FolderSubfolder/TaskWebUI PathWebUI Changes

Signaling Groups

Add SIP SGSettings > Signaling Groups > Signaling Group Table
  • Add SIP SG is available on the Active instance only.
    • The HA interface is removed from the Signaling/Media Source IP dropdown menu in the SIP IP Details section.
    • The SIP Recording section is removed for HA. 

Networking Interfaces

Logical Interfaces

Settings > Networking Interfaces > Logical Interfaces
  • The High Availability interface is added. The HA interface supports only static IPv4 and includes the following fields: 
    • Local IP Address
    • Local IP Netmask
    • Remote IP Address

HA Interface Field Descriptions

FieldDescription
Local IP AddressThe HA IP address of the instance you are currently in.
Local IP NetmaskThe netmask for the local IP address.
Remote IP AddressThe HA IP address of the other instance. 


Note

You can configure all the interfaces on the Active instance, but can only configure the Admin IP and High Availability interfaces on the Standby instance. 

  • The IPv6 option is removed from the IP Addressing Mode dropdown menu for all packet interfaces, as the interfaces only support IPv4 addresses in release SBC 12.1.
System

Node-Level Settings

Settings >  System > Node-Level Settings
  • The Enable HA button is added.
  • The Enable HA button opens the Create HA Interface window, which includes the following fields:
    • Local IP Address
    • Local IP Netmask 
    • Remote IP Address

HA Interface Field Descriptions 

FieldDescription
Local IP AddressThe HA IP address of the instance you are currently in.
Local IP NetmaskThe netmask for the local IP address.
Remote IP AddressThe HA IP address of the other instance. 
Note

The Active and Standby instances reboot after you enable HA and change the local or remote IP addresses.

Install New License

Settings > System > Licensing
  • Install New License is removed from the Standby instance.
Application PartitionsSettings > System > Software Management 
  • The Active instance lists the details of the partitions of both the Active and the Standby instances.  
  • The Standby instance only lists the details of its own partitions.
  • A column for HA Role is added to the Partitions Table pane on the Active instance.
  • You can perform Upload Software and Backup Configuration on the Active instance only.

SIP

SIP RecordingSettings > SIP
  • The SIP Recording folder is removed from the Active and the Standby instances.
Logging ConfigurationGlobal Log Date/Time FormatSettings > Logging Configuration > Global Log

  • The Global Date/Time Format configuration field is added to the Global Log Configuration pane. The Global Date/Time Format configuration field has two options: Default and RFC 5424. 

    FieldDescription
    Global Date/Time Format

    The Global Date/Time Format shows the date/time format used in the log lines. This configuration field has two options:

    • Default: The existing date and time format currently used, for example, 2023-05-12 12:04:00,621.
    • RFC 5424: The date and time format in RFC 5424, for example, 2023-05-12T12:05:03Z,948. 
  • The Standby instance only allows you to view the configuration for Global Date/Time Format.

Tasks Tab

By default, in the Tasks tab, you can only configure the settings of your SBC SWe Edge through the Active instance. The Standby instance is mainly in a view-only permissions mode unless otherwise specified.

TaskSubtaskWebUI PathWebUI Changes

System





HA Software Upgrade 

Tasks > System > HA Software Upgrade

  • HA Software Upgrade is available on the Active instance only.

  • HA Software Upgrade Warning Message
    A warning message for HA Software Upgrade is added. 

Backup/Restore Config

Tasks > System > Backup/Restore Config

Reboot SBC Edge

Tasks > System > Reboot SBC Edge
  • Reboot SBC Edge is available on both the Active and the Standby instances.
  • The warning message, "This operation will stop all the calls and reboot the system." is removed from the Active and the Standby instances.

SBC Edge Factory Default - Factory Default

Tasks > System > SBC Edge Factory Default
  • The Active and the Standby instances both support the Factory Default option. 

Import Partial Configuration

Tasks > System > Import Partial Configuration
Import/Export Configuration Items

Import Local/Passthrough Auth Table

Tasks > Import/Export Configuration Items > Import Local/Passthrough Auth Table
  • The task of Import/Export Configuration Items and its subtasks are removed from the Standby instance.


Transformation Tables

Tasks > Import/Export Configuration Items > Transformation Tables

SIP Message Rule

Tasks > Import/Export Configuration Items > SIP Message Rule
SBC Easy Setup

Easy Configuration Wizard

Tasks > SBC Easy Setup 

  • Easy Configuration Wizard is supported on the Active instance only. 

Media System Configuration

Tasks > SBC Easy Setup

Certificates

Tasks > SBC Easy Setup
IP/Protocols

Modify Ethernet IP Address

Tasks > IP/Protocols
BroadSoft Provisioning

Auto Configuration

Tasks > BroadSoft Provisioning

Diagnostics Tab

In the Diagnostics tab, you can perform the tasks and subtasks on both the Active and the Standby instances unless otherwise specified.

TaskSubtaskWebUI PathWebUI Changes

Logs

Restart ReportDiagnostics > Logs 
  • The Standby instance only allows you to view Core Files in Restart Report.
Tools




Test a CallDiagnostics > Tools
  • The Standby instance only allows you to view the configuration for Test a Call.
Debug CallDiagnostics > Tools
  • The Standby instance only allows you to view Configure Subsystem in Debug Call.
Query AD CacheDiagnostics > Tools
  • You must configure Active Directory on the Active instance to see Active Directory Cache Query.
  • The Standby instance only allows you to view Active Directory Cache Query.
Ping DestinationDiagnostics > Tools
  • The Active instance lists all the interfaces.
  • The Standby instance only lists the management interface (Admin IP).
Traceroute to DestinationDiagnostics > Tools
  • The Standby instance only allows you to view the configuration for Traceroute to Destination.
ARP CacheDiagnostics > Tools
  • The Standby instance only allows you to view ARP Cache. 
High AvailabilityHA Status DetailsDiagnostics High Availability > HA Status Details
  • Both the Active and the Standby instances display the HA status details.

  • Both the Active and the Standby instances display the peer instance's WebUI link.

    Note

    When you configure an HA pair, web servers run on both the Active and the Standby instances. These servers are configured so that if you navigate to the Standby instance on standard web ports:  80 and 443, you are automatically redirected to the Active instance to facilitate changing HA configurations. 

    You can view the peer instance's WebUI link on both the Active and the  Standby instances. Note that you can use non-standard web ports to view the link for the Standby instance on the Active instance.

HA Tracking TableDiagnostics High Availability > HA Tracking Table
  • Both the Active and the Standby instances support the HA Tracking Table.
  • The HA Tracking Table provides information on what time an instance assumes a role (Active or Standby).
  • The HA Tracking Table only tracks the changes of the instance that you are in.


Teams Direct Routing Connectivity CheckDiagnostics > Tools
  • The Standby instance only allows you to view the configuration for Connectivity Check.
SBA LogsDiagnostics > Tools
  • SBA Logs is removed for HA. 

Ribbon Service Troubleshooting

Software Upgrade 

Diagnostics > Ribbon Service Troubleshooting

  • Software Upgrade is added under Diagnostics for HA. 

    Note

    Software Upgrade only upgrades the HA instance that you are currently in. Ribbon does not encourage upgrading HA instances individually. If you need to upgrade an HA instance individually, contact Ribbon Support.

Packet CaptureDiagnostics > Ribbon Service Troubleshooting
  • Packet Capture is available on both the Active and the Standby instances. 

System Tab

TaskSubtaskWebUI PathWebUI Changes

Overview

System OverviewSystem > Overview 
  • System Mode is added in Overview on both the Active and Standby instances.

Monitor Tab

By default, in the Monitor tab you can only configure the settings of your SBC SWe Edge through the Active instance. The Standby instance is mainly in a view-only permissions mode unless otherwise specified.

TaskWebUI PathWebUI Changes

SBC Edge Real-Time Monitor

System > SBC Edge Real-Time Monitor 
  • The Standby instance only allows you to view SBC Edge Real-Time Monitor.
Alarm ViewSystem > Alarm View 
  • The Standby instance only allows you to view Alarm View.