| Number | 6406 |
| Severity | Major |
| SNMP Name | ptHardwareMonitorHwmDscHardwareDataFail |
| Description | Unable to retrieve data for a shelf |
| Application | Hardware Monitor DSC |
| Action | See the following Recommended Action. |
Recommended Action
If this alarm is raised, follow these steps to read the sensor value.
- Log in to the Web UI as root
- Locate the Alarm
- Click on the major alarm count in the Alarm Dashboard
- Click on this alarm number
- Click on the date of the occurrence
- Click Associated UI Object
- Make note of the Hardware Monitor Slot value and contact Customer Support
Overview
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