Number9979
SeverityMajor
SNMP NameptMTP3NANodeStatusPendingLic
DescriptionThis event indicates that an MTP3 NA attempt to obtain a software license failed.
ApplicationMTP3
ActionSee the following Recommended Action

Recommended Action

If this alarm is raised, follow these steps to verify that the correct license key is entered.

  1. Log in to the Web UI as root.
  2. Check the licensing information.
    1. From the Main Menu, click Licensing.
  3. Check that the keys match those in the licensing letter.
  4. Click MAC Addresses.
  5. Verify that the MAC addresses match those in the License Information.
  6. Contact Customer Support with the information you have collected.


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