Number8304
SeverityMajor
SNMP NameptPeerEventSlotMgrNotConnected
DescriptionIndicates that the peer slot manager is not connected. Not raised during initialization.
ApplicationVarious (MTP3, SCCP, GTT, SG, PCE, GWS, and such)
ActionSee the following Recommended Action

Recommended Action

If this alarm is raised, follow these steps.

Caution

Use the system start and stop commands with care on a live system. Using these commands may disrupt communication.

  1. Log in to the Web UI as root.
  2. From the System Main Menu, click Processes.
  3. Click Watchdog Processes (WD).
  4. Select the affected CPU (slot) from the Watchdog Process Details on drop-down list.
  5. Click Update.
  6. Make note of the Restarts from Process Termination (RPT) and Restarts from Heartbeat Timeout (RHT) values for the slotmon process.

If WD outputs no process, this means that the system software is not running. In this case, restart the software using the following steps:

  1. Click System Start/Stop Commands.
  2. Select the slot from the Slot Selection drop-down list.
  3. Select Restart All Software Applications.
  4. Click Continue.

If the issue is not resolved, contact Customer Support.


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