This section provides some Caution and Warning notes as reminders about safety when performing the procedures described in this section. However, to understand and perform all of the required safety precautions to avoid injury, and to prevent damage to this product or any products that the system is connected to, refer to the appropriate section in the Hardware Installation Guides. For the hardware installation information, contact Customer Support. 

If you have any difficulty with removing or installing FRU components or system cards, contact Customer Support.  

In case you require assistance from Customer Support, make sure that you have the following information available prior to your call:   

  • MAC address, license number, or serial number of the system card that you are removing
  • serial number of the card that you are installing

For information about obtaining the MAC address, refer to the appropriate section in the Platform Manager User Guide.

Warning

Dangerous voltages capable of causing death are present in the SP2000, field-replaceable components, and system cards. Use extreme caution when handling, testing, and adjusting this equipment.

Caution

 Static electricity can damage electronic components. Wear a wrist strap grounded through one of the system's ESD ground jacks when servicing system components. For more information about the ESD ground jacks’ location, refer to the appropriate section in the Hardware Installation Guide. For hardware installation information, contact Customer Support. 

Caution
Avoid touching areas of integrated circuitry; static discharge can damage these circuits. For more information about electrostatic discharge (ESD) procedures, refer to the appropriate section in the Hardware Installation and Initial Configuration Guide for your system. For hardware installation information, contact Customer Support. 
Caution

 The system cards must be installed in designated slots.

Caution

It is recommended that you follow the system card installation instructions provided in this document very carefully. Proper alignment of the cards is crucial to avoid bending backplane pins when inserting these cards because bent backplane pins are not covered under warranty.