The Alarm/Event History display provides diagnostics and troubleshooting capabilities for the Sonus SBC 1000/2000 by rendering the latest alarms/events in the system. The system records and stores the latest alarms/events, up to a maximum of 500. Once the count exceeds 500, alarms and events prior to these are no longer available in the Event history.

The alarms/events are displayed in the same chronological order in which they occur in the system, and are refreshed once every minute. You have the option to clear the entire alarm/event history through the WebUI or REST interface (for information on REST, see Sonus SBC Edge API User's Guide). After the clear action, the alarm/event history will then start recording from the next alarm/event.

For a complete list of possible Alarm/Events that can occur in the SBC 1000/2000, see Alarms and Events Reference.

View Alarm/Event History

To view the Alarm/Event History

    1. In the WebUI, click the Diagnostics tab.

    2. In the left navigation pane, go to: Logs> Alarm/Event History.

      Alarm/Event History

                                                                                                                                          

    3. Click the expand () Icon next to each session entry to view additional details.

      Expand Icon

Alarm/Event History - Column Definitions

For details about specific alarms and events, see Alarms and Events Reference. The definitions below include all fields displayed in both screens above.

If a column is not applicable to Events, it will be noted with an N/A.

Condition

The condition in which triggered the alarm/event (i.e., Red Alarm - Loss of Signal). The Condition is highlighted in the color of the alarm Severity. For example, if the alarm is Critical, the condition is highlighted in red. For a complete list of conditions, see Alarms and Events Reference.

Type

The type of alarm. Possible value: Event or Alarm.

Category

The category of the event/alarm. Possible values:

  • Communication
  • Equipment
  • Security
  • Processing
  • General

Severity

Severity level of the alarm, according to type. Possible values:

For Alarm

  • Critical (Red)
  • Major (Orange)
  • Minor (Yellow)
  • Warning (blue)

For Event

  • None

Source

Source of the alarm/event generated.

Time

Time of the alarm/event's occurrence (includes day and time).

ID

ID of the alarm/event. To look up a specific ID, see Alarms and Events Reference.

Description

A short description of the event that occurred to trigger the alarm/event.

Category

The category of the event/alarm. Possible values:

  • Communication
  • Equipment
  • Security
  • Processing
  • General

Clear Alarm/Event History

The Clear Event history option deletes the entire event history. Once the clear action has been performed, the alarm/event history will then start recording from the next alarm/event.

    1. Access the Alarm/Event History table. See View Alarm/Event History.

    2. In the left corner, click on the Delete () icon located at the top of the window. The history is cleared.

      Delete Icon

Group Alarm/Event History

You are able to group the Event History log according a specific column title, both in ascending and descending order.

  1. Access the Alarm/Event History table. See View Alarm/Event History.

  2. From any of the columns, select the Column title. This will sort the events in ascending order and the () button appears next to the column heading. Click again on the () to sort the events in descending order.

    Event Sorting