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Detailed Call Information

This page provides you with a detailed list of information about a call which is currently up on the channel selected in the Channel Table.
To view the details of an active call in the Channel Table:

  • Click the Call Details text in the row corresponding to the channel in the Channel Table panel.

Outbound Channel Details

This page provides you with the finest granularity of detail, with information about the current call on the outbound channel.
To view information about a call on an outbound channel

  • Click the Channel Details text in the Outbound Channel Properties pane of the Detailed Call Information panel:*

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