Upgrade EdgeView

If you have questions or concerns, contact Global Product Support before proceeding with your upgrade. It is highly recommended to review the section on storage configuration: Configuring Storage for EdgeView and Docker, as much of it changed from previous releases.

It is not possible to execute an in-place software downgrade from 

In 

• Your system is automatically upgraded to recent, stable versions of Docker and Docker Compose to help improve the performance and reliability of 
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  systems.
• Your data directories are migrated from bind mounted volumes to Docker volumes to allow future improvements on 
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  software.
• If you were previously using the devicemapper Docker storage driver, your configuration is updated to use overlay2 since devicemapper is deprecated by Docker.

Perform the following installation steps when upgrading 

1. Take a backup or snapshot of your 

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   system. 
   Note

   Test the restore procedure before continuing. Do not proceed unless this is successful.

2. Download the 

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    artifacts install-ev.sh and ev-fullpkg.tar.xz to the /opt directory of your system.
   Note

   For these artifacts, log in to Salesforce and open an additional browser for the Ribbon Global Software Center (GSC). In the Downloads section, search for the name and version of the required software.
   Reach out to Ribbon Support for more information.

3. Enable read-write-execute permissions for the copied files using the commands given below:

   chmod +x install-ev.sh

4. Execute the following command to start the installation process:

   ./install-ev.sh

   As the installation proceeds (upgrading Docker Compose, Docker and

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   ), provide input, when prompted.
   The installation creates a log file of all actions for historical review/troubleshooting using the file format: $MM-DD-YYYY-ev-install.log
   When prompted, enter validation or update information related to your networking configuration environment.
   Once the installation completes, the directory scc-build is created, and the console screen displays the message “
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   Installation/Upgrade Completed”. 

5. To check whether the containers started successfully, use the following command:

   docker ps --format "table
   {{.ID}}\t{{.Image}}\t{{.Status}}\t{{.Names}}"

   

   Tip

   Make sure that the STATUS is healthy. If unhealthy statuses exist, run the following command and check the Health section of the output:

   docker inspect $container_name

   For example:
   

   docker inspect scc

6. Once the installation completes, optionally run a basic sanity check using the below command:

   cd /opt/scc-build ; ./ev_check.sh post-install

   Note

   Upgrade to 

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   requires the manual execution of the script to migrate existing MOS call records. For this, go to the scc-build directory and execute the following command:

   #docker exec -it services bash -c "./usr/local/bin/sip-callid-migration"