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Launch the remote console JViewer application by using a supported web browser on your PC to remotely connect to the SBC host console. Remote Console is mainly used to re-install the ConnexIP Operating System or remote access of the host server.

Note

The default network ports used by BMC system controller are listed on the page SBC Core Network Listener Ports. These ports are not configurable and are fixed for use by the BMC. Depending on your network these ports may need to be configured as part of your router or firewall configuration.

Prerequisites

The following prerequisites allow you to use your PC as a remote console:

  • PC must support Windows XP or later
  • PC must support one of the following browsers:
    • Internet Explorer 8 (IE) or later
    • Chrome
    • Safari on Windows
  • The PC must be installed with OpenJDK Runtime Environment 6 update 19 or later to support the OpenJDK console
Note

To support network security, IE blocks the website from downloading files to your computer and this creates a problem in opening the remote console using IE8 or later.

Note

By default, the JViewer remote console is disabled from the BMC GUI. Navigate to Configuration > Network and you can see the JViewer disable status in the Security section of Network Settings screen.

Default Security Settings

 

Due to this, the message "Java Console is disabled, please enable in Configuration > Network" appears on the Dashboard or Remote Console > Console Redirection screen.

Disabling Java Console Screen

 

Procedure

Use the following procedure to launch the remote console (JViewer):

  1. Log on to the SBC BMC GUI. The BMC main screen appears.

    BMC Main Screen

  2. Navigate to Configuration > Network. The Network Settings screen is displayed.

    Network Settings Screen

  3. Select Enable JViewer and click Save.

    Enabling JViewer

  4. A successful message appears on the screen. Click OK to continue.

    Successfully Setting Parameter

  5. Navigate to Dashboard tab and click Launch.

    Dashboard Screen

     

    A security warning screen appears.

    Console Redirection Screen

  6. Accept the risk and click Run to launch the remote console (JViewer).

    Note

    To enhance SBC Platform security, log on to JViewer Console using the 'linuxadmin' credentials. The direct 'root' access is no longer supported. 

    JViewer Screen

  7. The JViewer screen appears. Enter the following credentials:
    Username: linuxadmin
    Password: <password>

  8. At the prompt, switch user to 'root' using the following command:

    su -

    JViewer - root login

  9. Enter the 'root' user login credentials.

    JViewer - root logged in

     Once you are in 'root' access, proceed with you actions.


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