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Specifies the range of call termination reason codes that, when returned by Egress Signaling, cause the SBC 5000 series software to attempt to reroute the call.

To View Reason

On SBC main screen, go to Configuration > Profile Management > Category: Call Routing Profiles > Crankback Profile > Reason . The Reason window is displayed.

Select the desired Crankback Profile from the drop-down list to view and edit its respective Reason list.

Security Configuration - Crankback Profile - Reason

 

To Edit Reason

To edit any of the Reason in the list, click the radio button next to the specific Reason name.

Security Configuration - Crankback Profile - Reason Highlighted

 

The Edit Selected Reason window is displayed below.

Security Configuration - Crankback Profile - Reason Edit Window

Make the required changes and click Save at the right hand bottom of the panel to save the changes made.

To Create Reason

To create a new Reason, click New Reason tab on the Reason List panel.

Security Configuration - Crankback Profile - Reason Fields

 

The Create New Reason window is displayed.

Security Configuration - Crankback Profile - Reason Create Window

The following fields are displayed:

Reason Parameters


Parameter


Description

Reason Code

The range of call termination reason codes (or call release codes) that, when returned by Egress Signaling, cause the SBC 5000 series to attempt to reroute the call. Must be 0-255. Refer to Call Termination Reason Codes for call termination reason codes list.

Use Location
Value

Select the required state:

  • enabled
  • disabled (default)

To Delete Reason

To delete any of the created Reason, click the radio button next to the specific Reason which you want to delete.

Security Configuration - Crankback Profile - Reason Highlighted


 

Click Delete at the end of the highlighted row. A delete confirmation message appears seeking your decision.

Security Configuration - Crankback Profile - Reason Delete Confirmation

Click Yes to remove the specific Reason from the list.

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